Good and not so good

Navigator of the Seas Cruise Review to Transatlantic


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3.0 out of 5
Verified Review
13 Night Transatlantic Eastbound (Ft. Lauderdale To Southampton)
Sail Date: May 08, 2016
Ship: Navigator of the Seas
Cabin Type: Inside
Cabin Number: 7369
Traveled As: Singles/Friends
Reviewed: 1 year ago

We found the ship handicapped unfriendly. We travelled with a lightweight wheelchair but the differing heights of the doorway thresholds and floor levels proved difficult to negotiate. Worst situation was when the chair would not pass over one of the higher thresholds and stopped dead resulting in my wife tumbling out of the chair onto the floor. Following that we had use of a "standard wheelchair" care of the cruise line but that too had difficulty over some of the thresholds. The outcome was that following her tumble my wife's knee became swollen over the following days which limited her movement significantly during the cruise, the x-rays carried out by the ship's doctor revealed stretched/torn ligaments.

The evening entertainment was very good and gave a varied content. Meals were of the usual good standard. 

Organised trips we found fine other than in Spain (Vigo) where, due to the lack of knowledge and participation of the guide we learned little of the area.

Organisation on board was, at times poor, the first morning's breakfast in the dining room being a prime example where we waited over an hour for our breakfast which on arrival was wrong.

The overall immigration procedure which was to take four hours went into two days !!!

Would we take this cruise again, yes, so the plusses outweighed the negatives though there are lessons to be learned.

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5
Our cabin and dining crew were excellent

Ship Quality

5 out of 5
See general comments

Cabin / Stateroom

5 out of 5
Excellent

Ship Tip

The crew members we had direct contact with (cabin & dining) were excellent though, at times we found some "higher up the ladder" a little aloof.

5 out of 5
3 out of 5
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