All good if you don't go during pandemic

MSC Splendida Cruise Review to Europe - Western Mediterranean

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 18

Overall rating:

3.1 out of 5
MSC Splendida

11 Night Western Mediterranean (Genoa Roundtrip)

Sail date: November 17, 2021

Ship: MSC Splendida

Cabin type: Balcony

Cabin number: 9011

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

We started great, I was so excited for the trip. First excursion for Barcelona was overall okay because we breathed air only for 30 mins, but tour guide was amazing. It was pretty disappointing because most of our excursion were just panoramic. We barley left the bus. In Malaga I didn't have time to buy any souvenirs for memoirs. When we came back from trip it all went downhill from there. We started to see how terrible organization was during pandemic. On bus to Malaga there was a couple that was corona positive so they put us in isolation without any explanation. We waited for 48 hours to get tested but still nothing. Entire ship tested, but we in isolation are black sheep so no test for us. Because of disinformation and lack of tests I couldn't go to Rome for the first time in my life. They even gave us tickets for the excursion and broke my heart to pieces. They said it was administration mistake but it hurted me more than the fact that they put us in isolation without any explanation. Delivery food was bleak, served in plastic containers and some food was worse than hospital food. Every time I asked for the doctor to come to test us, they replied in terrible English it's a no go. What to say? Only one thing, DO NOT GO DURING PANDEMIC! They are disorganized and nobody tells you anything as well as not testing you properly. They told us several times that doctor will come in hour or so but he never showed. They ruined my first cruise experience and I will never go on any cruise for the rest of my life. Especially not with MSC cruise, not even if they pay me 1 mil€. My heart was broken to smithereens and I cried like a baby for days. But I learned my lesson. Traveling with cruise during pandemic is terrible idea, waste of time and money. Truly horrific experience, they ruined all the good times I had on other excursions. How very nice of them to not know anything, to tell us lies and to not do job they were hired to do.

Embarkation

4 out of 5
Waited for 2 hours to get to the ship. Took too long after 10 hours of traveling to Genova

Ship experiences

Food and Dining

4 out of 5
Okay, not much of food variety in sense of spices and salt. You have to ask for salt for them to give it to you.

Onboard Activities

2 out of 5
Pool games, only thing worth anything

Entertainment

2 out of 5
Very bleak, don't go if you want to party. Only good thing were pool games.

Children's Programs

No kids

Service and Staff

3 out of 5
Staff don't speak English well. They are very oriented towards Italian. But they served all well when we understood each other, sometimes.

Ship Quality

5 out of 5
All clean and disinfected numerous times

Cabin / Stateroom

3 out of 5
Clean, small, fine for sleeping

Ship tip

Don't go during pandemic, waste of your money

Ports of call

Genoa, Italy

1 out of 5
Waited for 2 hours to get to the ship. After 10 hours of traveling it took too long.

Barcelona, Spain

4 out of 5
Just walked 30 mins to the church. Tour guide was marvelous!

Lanzarote, Canary Islands

3 out of 5
Panoramic view from bus was bad. Couldn't even see the camels up close. Only degustation was good.

Santa Cruz De Tenerife, Canary Islands

4 out of 5
Beautiful place, seems like a place great for living or visiting during winter times in Europe. Tour guide spoke bad English thou.

Funchal, Madeira

5 out of 5
Great place to visit, also great place to live in. Will definitely come back in future. Excellent tour guide!

Malaga, Spain

4 out of 5
It's beautiful place, not much to see. Church was close but at least we tried apple-banana, tour guide was okay. Didn't have time to buy any souvenirs.

Civitavecchia (Rome), Italy

1 out of 5
I didn't go to trip because they put us in isolation without any answers but they gave us tickets for excursion. How VERY nice of them! And it would've been my first time.

Disembarkation

1 out of 5
I was angry at everything so I want to forget I was ever on cruise.
Was this review helpful? 18

4 Comments