All good if you don't go during pandemic

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 25

Review summary

We started great, I was so excited for the trip. First excursion for Barcelona was overall okay because we breathed air only for 30 mins, but tour guide was amazing. It was pretty disappointing because most of our excursion were just panoramic. We barley left the bus. In Malaga I didn't have time to buy any souvenirs for memoirs. When we came back from trip it all went downhill from there. We started to see how terrible organization was during pandemic. On bus to Malaga there was a couple that was corona positive so they put us in isolation without any explanation. We waited for 48 hours to get tested but still nothing. Entire ship tested, but we in isolation are black sheep so no test for us. Because of disinformation and lack of tests I couldn't go to Rome for the first time in my life. They even gave us tickets for the excursion and broke my heart to pieces. They said it was administration mistake but it hurted me more than the fact that they put us in isolation without any explanation. Delivery food was bleak, served in plastic containers and some food was worse than hospital food. Every time I asked for the doctor to come to test us, they replied in terrible English it's a no go. What to say? Only one thing, DO NOT GO DURING PANDEMIC! They are disorganized and nobody tells you anything as well as not testing you properly. They told us several times that doctor will come in hour or so but he never showed. They ruined my first cruise experience and I will never go on any cruise for the rest of my life. Especially not with MSC cruise, not even if they pay me 1 mil€. My heart was broken to smithereens and I cried like a baby for days. But I learned my lesson. Traveling with cruise during pandemic is terrible idea, waste of time and money. Truly horrific experience, they ruined all the good times I had on other excursions. How very nice of them to not know anything, to tell us lies and to not do job they were hired to do.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Genoa, Italy

Barcelona, Spain

Lanzarote, Canary Islands

Santa Cruz De Tenerife, Canary Islands

Funchal, Madeira

Malaga, Spain

Civitavecchia (Rome), Italy

Disembarkation