Not a very good cruise

MSC Sinfonia Cruise Review to Europe - Eastern Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 39

Overall rating:

3.6 out of 5
Verified Review
MSC Sinfonia

7 Night Eastern Mediterranean (Venice Roundtrip)

Sail date: July 14, 2018

Ship: MSC Sinfonia

Cabin type: Suite

Cabin number: 1207

Traveled as: Couple

Reviewed: 3 years ago

Review summary

I wouldn't recommend a cruise on the Sinfonia. We did the 7-day eastern Mediterranean cruise out of Venice. This ship is on the small side and the on board activities are limited, but we booked it because we were excited about the itinerary. Unfortunately the ship had mechanical issues so we missed the stop in Mykonos entirely (and it was only going to be a few hours anyway, the way the itinerary was advertised is misleading). Not only was this disappointing, but MSC was very reluctant to provide updates about what was happening, so we were stressed not knowing how much additional disruption to expect. But the biggest complaint would be the food. We booked the Aurea package, and despite reading some negative reviews about the food before we left, assumed that having the my choice dining in the Il Covo restaurant would get us access to a higher quality of dining. That was not the case. We got sick off the food our fist night on the ship, and a number of the dishes we were served throughout the cruise were simply inedible. After our dinners in Il Covo we would go to the buffet looking for other options, and what really floored us was that a number of the dishes served in Il Covo each evening were also served on the buffet. So all the Aurea dining package bought us was the same bad food as the buffet but plated and brought to us by a waiter. I wish I had taken the negative reviews of the food more seriously before I booked the cruise, it was really disappointing. I will give credit to the staff, who for the most part we found helpful and friendly. When the boat had mechanical problems, they were stuck in the same situation as us not knowing what was happening, and they tried their best to keep things positive. Overall, based on our experience, I wouldn't recommend a cruise on the Sinfonia.

Embarkation

2 out of 5
How to do embarkation by water bus, was very slow and disorganized despite having priority embarkation.

Ship experiences

Food and Dining

1 out of 5
Overall the food was really bad.

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Venice, Italy

5 out of 5

Split, Croatia

5 out of 5

Santorini, Greece

4 out of 5

Dubrovnik, Croatia

5 out of 5

Ancona, Italy

4 out of 5

Disembarkation

4 out of 5
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