Nothing short of amazing

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 22

Review summary

I sailed MSC Seaside. It was my daughter and I’s first cruise and my aunts 21st (her first on MSC) We agree that customer service was hands down amazing! Everyone smiled when we passed them. Everyone was very helpful, kind and friendly. The ship was beautiful and there were nonstop activities. The private island in the Bahamas was perfect! Food and drinks were included on the island as well. We never waited in long lines for anything. The drinks were delicious and served quickly. The only thing that was mediocre was the food. My aunt said she will never sail with any other cruise company again. A special shout-out to a few people that made our cruise even more outstanding and made us feel special every time we seen them….Our room attendant, Angeliqua. She never missed a beat! Every time we left the room she freshened it up, changed the towels, made the bed, emptied the garbage etc. it didn’t matter if we came in and out of our room 7 times a day. It was like new every time! Darrell, the restaurant manager was over the top amazing every time we seen him. He was accommodating if we wanted to go to the later dinner or earlier. He always seemed happy to see us. He addressed us by name and always checked on us to make sure that everything was perfect! Lira, the bartender always has a smile on her face. Always cheerful. Perfect customer service and makes a fabulous Mai Tai. Cathleen from the kids club was always happy to see my daughter. She enjoyed hanging out with her and was always pleasant every time we seen her. Allen the server in the restaurant was fabulous. Impeccable customer service and always a pleasure no matter which restaurant we seen him working in. Mar Jun in the restaurant was great as well. He even cut my daughters food up for her. Thank you all for making our trip memorable and special. I literally can not say enough good things about this cruise line! We will be back next year and we are bringing more family with us

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Port Canaveral, Florida

Ocean Cay MSC Marine Reserve, Bahamas

Costa Maya (Mahahual), Mexico

Cozumel, Mexico

Disembarkation

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