Not happy!!! MSC seaside.

Item: MSC Seaside
Rating: 2.7
Author: judy1471947

MSC Seaside Cruise Review to Caribbean

judy1471947

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 187

Overall rating:

2.7 out of 5

Verified Review

14 Night Caribbean & Antilles (Miami Roundtrip)

Sail date: January 25, 2020

Ship: MSC Seaside

Cabin type: Balcony

Cabin number: 10202

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Booked with BJ agent did NOT tell us it was a back to back. East West. With going back to Miami agent said she would get our rooms close together, she didn’t. Different floors even. Not happy. Booked withBJ s before. No problem

Embarkation

3 out of 5

Ship experiences

Food and Dining

2 out of 5

Buffets about the same everyday. Main dining room food ok but not up to other ship line standards. Do not go to specialty restaurant for the price of the cruise you should be special in the main dining room.

Onboard Activities

2 out of 5

Mostly used the hot tubs when not to many kids in them. Lounge near our dining room had a couple drinks most night before dinner. Service poor and had to go to the bar often to get drinks. One server that took our order lost our ship card. Not Happy

Entertainment

2 out of 5

Michael Jackson only show we really enjoyed. Rest of shows just ok. Jokes and announcements in several languages. Not happy

Service and Staff

3 out of 5

Waiters good in dining room Room attendant ok

Ship Quality

3 out of 5

Clean but a little worn in some areas

Cabin / Stateroom

2 out of 5

Not good closet access hard to get to not good storage

Ship tip

Book another cruise line. First time and last time on MSC.

Thumbs up

Ports of call

Miami, Florida

4 out of 5

Live in Florida so been there many times us excursion

Thumbs Up 0

San Juan, Puerto Rico

3 out of 5

Bus excursion ok been there Got there when most venders were closing

Thumbs Up 0

Charlotte Amalie, St. Thomas

4 out of 5

Love st Thomas. Been there not bad

Thumbs Up 0

Nassau, Bahamas

3 out of 5

Tour Been there

Thumbs Up 0

Ocean Cay MSC Marine Reserve, Bahamas

3 out of 5

New so very clean Prices to high in shops Lunch line for salads and desserts way to long need to have more lines Light show good

Thumbs Up 0

Disembarkation

4 out of 5

Lots of walking

12 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

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DebDoesCruises1 4 years ago

In all fairness, if you use a travel agent, it is their job to educate the client on all aspects of their trip. That's why they are paid a commission. Not everyone wants to do research and they entrust their TA to guide them.

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Hdamgaard 4 years ago

It is not MSCs fault that your travelagent booked a b2b cruise and did not tell you. And to be honest, I simply don’t understand why you did not do any research yourself.

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Cruiserike0322 4 years ago

So sorry!

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DianeQc 4 years ago

I think your mind was made up from the start and you were dead set on not enjoying much of the cruise. Negative attitude will bring you down every time.

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crusin4gramma 4 years ago

Sounds to me like your lack of research was your own fault. Hard to believe you didn't know it was a back to back cruise, did you just call up your agent and say put me on any cruise? You weren't going to enjoy this cruise no matter what, because you screwed up! Don't give the cruiseline a bad review because you were bitter before you even boarded the ship.

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balconyfor3 4 years ago

I think alot of people don't search at all,if they did they would have known that it's a Europeen company and they have people from all over the world! And Yes ! They speak 5 languages.... I am French from Québec Canada and speak english and i love IT when they make some announcement in french! Makes me feel like i am part of the party!!😁😁🥰🥰

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cruisereckoning 4 years ago

Sorry for the disappointment but hope you did enjoy.

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Jembecca 4 years ago

I’m curious if you did any searching about MSC before booking. I have read numerous times that announcements are made in at least 3 languages. I also read storage is tight in the cabins and drink service in dining rooms is sketchy at best. My cruise isn’t until April, but I already know what to expect. When I booked, I knew which cabin and which experience I wanted. All my TA had to do was place the booking and give me a perk for using them. Sorry you were disappointed with many aspects you weren’t aware of.

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richno1 4 years ago

To bad

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ChrisB66 4 years ago

🤦‍♂️🤷‍♂️

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Dadm 4 years ago

How could you not know that it was a Back2Back? That is a first.

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