Would not recommend MSC Cruise Lines

Item: MSC Seaside
Rating: 2.7
Author: MissNancy

MSC Seaside Cruise Review to Caribbean - Eastern

MissNancy

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 20

Overall rating:

2.7 out of 5

7 Night Eastern Caribbean & Bahamas (Miami Roundtrip)

Sail date: September 15, 2018

Ship: MSC Seaside

Cabin type: Balcony

Traveled as: Couple

Reviewed: 6 years ago

Review summary

The staff needs more training and how to interact with people. Out of stock on even Diet Coke, wines and beers. Very difficult to get waited on. Food was not good except at Specialty Restaurants that you paid for and pricey. Cabin person terrible didn’t even meet him for a day and a half. Cater to Europeans not Americans. Rushed at dinner. Would not recommend this cruise line. No one’s first language is English and they don’t appear to like you or their job. However, met 3 outstanding people that were very helpful. Charge you $25/day for tips, really ? For what? Paid the upcharge for a balcony and it was metal so you could not see out.... what? Never said anything on our paperwork regarding this. Watch out everything is an upcharge .... No more cruises on MSC !!! Really need people skills. P.s. shows were all the same group of dancers and singers. No ‘real’ professional shows or professional comics.

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Children's Programs

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Don’t buy the upgrade drink card because they are constantly out and terribly difficult to get a drink due to staff so you will never spend it all

Thumbs up

Ports of call

Miami, Florida

3 out of 5

Thumbs Up 2

Philipsburg, St. Maarten

4 out of 5

Thumbs Up 2

San Juan, Puerto Rico

3 out of 5

Thumbs Up 1

Nassau, Bahamas

2 out of 5

Thumbs Up 2

Disembarkation

5 out of 5

11 Comments

rose102798 6 years ago

I suspect sometimes, and maybe it’s just me, that some people are paid to write bad reviews.

Thumbs Up 0

Flag

ScotsCruiseFan 6 years ago

Nobody’s first language is English ? Really ? What planet do you come from ?

Thumbs Up 1

Flag

jstoehr 6 years ago

I've rebooked the Seaside. I love this cruise line. It's not perfect but neither are the others.but the vibe from this line was so relaxing. You make what you wish of your vacation

Thumbs Up 4

Flag

jstcruizin 6 years ago

We were on seaside a couple weeks ago and had a GREAT cruise.

Thumbs Up 4

Flag

Rwp5245 6 years ago

You should have stayed home what a crazy review was just on same ship 4 weeks ago plenty of drinks excellent food no rush and shows are some of the best I’ve seen on my 50 cruises. I don’t know what ship you were on but cruising must not be for you FYI I’m 100% American born and raised here!

Thumbs Up 5

Flag

onlysail 6 years ago

Anything you forgot to moan about ?

Thumbs Up 4

Flag

Yashu 6 years ago

Kpellapatrick: that is my thought exactly and agree that if we are not at work then it is already a great start.

Thumbs Up 5

Flag

kpellapatrick 6 years ago

Some people are just very hard to please this is one persons opinion and we will be cruising the Seaside in February and we already know it will be different because it’s an Italian cruise line - we want the different experience, if we don’t like it then next time we will cruise another line but it will be all of what we make it and my husband and I figure as long as there’s food, drinks and sun and we aren’t at work for a week were good!

Thumbs Up 6

Flag

hscarpol 6 years ago

The balcony side walls are metal but if you have adjoining rooms they can be folded open, so you have one shared deck. Gratuities are per person just like any cruise line. They charge $12.50 per day per person which is actually cheaper then most cruise lines. All cruise only have one group of performers for the stage shows and most cruises you get 2 or 3 different shows. MSC you get a different show every night. I have been on 7 cruises and a don't think any staff on any of them had crew members that spoke English as their first language

Thumbs Up 8

Flag

ChrisB66 6 years ago

So you had a metal wall blocking your view from Balcony? Just out of curiosity, How is it Europeans are catered for but not Americans? Cruised on four different cruise lines and on all lines the majority of Staff do not have English as a first language. Board a RC cruise and first thing they do is try sell you a drinks Package and speciality dining, so how it differs here?

Thumbs Up 5

Flag

jennydeer74 6 years ago

What do you mean the balcony was metal and you couldn't see out?

Thumbs Up 0

Flag

Other reviews of this sailing

Beautiful Ship!

Ripped off big time

Thieving room server stole my wife's wedding ring off desk when he took tray away at 630 am on 18th. Was our 29th anniversary and he got a $15,000 ring.i went to security and they could have caught him if they would have tried. Called fbi they didn't.