MSC Preziosa Cruise Reviews - Reviews

The ship is too big and crowded to give a relaxing holidayfeeling but we enjoyed it anyway and made the best of it. The destinations and the beautiful things you see make it worthwhile!

My first experience with MSC Preziosa on baltic cruise Copenhagen to Copenhagen. Cruise cards were not ready in our cabins after embarkation. I had to go to service desk to collect it. Food quality is good but lacks day to day varieties in the buffet. The daily shows and music lounges are of high quality and the daily activities are good. There are daily dancing lessons and crew members do dance with you. Cabins are kept tidy twice daily. I enjoyed the shore excursions except for Kiel, our guide speaks Englisg with a very strong German accent. All in all, I must say it was a good experience. However I have been on other cruise lines which are better organized in their embarkation process and fire drill.

As this is only my third cruise and my first in this area, my judgement might not be that fair, however I would like to share my feeling. In general it was good experience. beautiful ship, nice and clean cabin, very kind and helpful staffs, great itinerary and good amenities. For outdoor jog lover, you are able to run half of the ship only. The Gym is not bad but so hard to find free cardio machine on seadays. The complimentary meal is only served at the Inca Maya (buffet) and either Le Arabesque or Golden Lobster. The Inca Maya serves mostly european/wetern food, hardly asian and the theme is almost the same during the cruise. The menu for dinner at the restaurant changes every night but you are seated at the same table. Nice hospitality of the waiters at the restaurant, especially Dario cs at Le Arabesque table 823. Food taste ranges from mediocre to good. Theather show is below my expectation, no such great show at all. Their agggresive photographers team was a bit annoying, they were almost every where. Expecting lazy chairs around the solarium pool, but they are at upper mezzanine, so you have to go though the stairs all the time.

This is our first time on MSC. We were concerned about this cruise after reading so many negative reviews. However, we actually had a wonderful time with MSC. The staff are all very friendly and customer oriented. The shows are great! The food also met our standards. With this low price compared to other US cruise line we are very satisfied with MSC. Also no early morning call every day, they really help you to relax and take a good vacation! The cabin size is perfect and very clean. We will definitely do it again with MSC.

MSC was the worst, hands down, cruise line I have ever been on. Very boring ship, not much do except spa and casino. Spa was a horrible facial, which very little done, the product being placed on the floor because it was it was a massage girl. Maybe she didn't know how to give a facial. When she put a mask on, she just left the room. No hand, foot, or scalp massage. When I left, I didn't feel like I had the one moisturizer and two drops of eye cream on my face. I had purchased an eye cream at the shops. They had given me a free sample and by the time I got to the room I had a reaction. When I went to return the unused/unopened product, the salesperson called me a liar. No sports, very sketchy day program with little to do. Felt like they were more focused on the children programs the parents had to pay for. We paid for ever drink except coffee, tea and the "fruit juice" in the morning. The shows were mediocre at best. I didn't feel any connection to any of the staff. Then when we went to talk to a cruise consultant, thinking if we went on a different ship, we could give them another shot, she literally told us "I don't have time to look up cruises for you, figure your cruise out and let me know when one you want." When we went back, she was being rude and disrespectful to another cruiser telling them basically she didn't have time for them, and they also needed to figure out exactly what they want before talking to her because she wasn't there for that. When we got her response, it didn't count our level, our credits or any incentives to get us back. This cruise was a nightmare.

Once again MSC delivered an outstanding cruise and service! Two years straight with MSC (last year on Fantasia). And we love MSC. The ships are beautiful and the staff are the most amazing people. The food is good. Don't believe all the negative people, MSC ARE FANTASTIC!

We were onboard for 2 weeks from 8 July to 22 August. Had a fabulous time. Ship was lovely. Food was ok. Bacony cabin was great. Staff were awesome. Special thanks to Randy, Chandra, Joanie and Dwi. Drinks package definitely was worth getting. Excursions were good. We did a mix of ship and private excursions. The only negative comments I can think of was the extremely expensive spa services and all the added service fees that were charged. However when I questioned the sevice fees and told they are optional and could pay whatever I felt was reasonable so that was not really a problem. Not many English speaking passengers but that was not necessarily a bad thing.

Thank you for the fine cruise I enjoyed on board MSC PREZIOSA in may 2017 to Scotland and Ireland and for choosing my nearest port in Denmark being Fredericia as replacement on 15 June 2018 for a call at Bergen due to heavy storm. Within only 48 hours the cruise team of the port and the town managed to arrange excursions for 400 passengers and some 2000 passengers walked the short distance to the town center. Many thanks to the 2000 passengers who applauded at the gun salute and the band playing at departure. A beautiful ship in fine evening sunshine.

We were thinking 'have we booked the wrong ship' based on the bad reviews but there was nothing to worry about. We also could not get in to Stockholm (june 5th) but had a wonderfull afternoon in Helsinki instead. If you go on a cruise: be flexible! Things can go other than planned. It's a ship, you have to deal with wind, technical problems etc. The ship is nice, staff is super friendly (just be nice and they will return it) and the cabin is big enough and is serviced twice a day. We ate mostly in L'Arabesque, which was good. Not huge plates full of food but more then enough for us. We did allways order a salad to go with the main dish because Italians do not seem to care much for veggies. The buffet is very busy but we were always able to find a table to sit at lunch or breakfast. Tea and coffee in the buffet should be used to flush toilets, the worst I ever had. But at Il Cappucino they make great coffee, so we had some there. The negative for us were the shows. Italians most be deaf because the sound was so loud we had to put fingers in our ears to dimm it. A shame, because the singers can sing! Also the lighting of the show was terrrible, most of the actors were dancing in the dark. Also the music in the lounges was way too loud for us exept at the Atrium, which is a great place to sit, enjoy music and watch people pass by. It was our first cruise and would we go on the Preziosa again? I think we might try to find a ship with other entertainment but with the right itinerary we would sail with this ship. Overall we had a wonderfull time! MSC is the cheeper cruise option and you will know that once you are on the ship. They will charge you for all the extra's. We knew that up front, so no problem there. Tips: Get yourself informed before you go on any ship. Read reviews, check videos on you tube etc. That prevents dissapointment. Do research off cabins. We choose the wrong one! 😉 Only myself to blaim. Sleeping right above a jazz club was not the right choice. I thought we would hear the music (which would have been okay) but all we heared and feeled were very strong bass tones. Go dine in The Golden Lobster or Arabesque. Very good service, nice food. Not 4 star quality but if you want that on this ship book the Yacht Club.

Terrible experience. First day they told us that we wouldn't go to Stockholm. There were technical problems with the ship. We had to wait for hours everywheren. The buffet was the worse, not even space to sit. The employees very rude and incompetent. Never again! Avoid cruising with MSC, especially this ship. Not worth the money

Worst holiday ever. Msc is not worth your money. We didn't port stockholm due to a 'technical maintenance'. They told us just 30 minutes after our cruise departure in Kiel. Instead we went half a day extra to sint petersburg (Instead of a whole day stockholm) There we couldnt get off the boat (only with ship visa) unless we payed for a very expensive and boring excursion by sightseeing bus. Almost every day they changed and cut the port hours for the next day. Impossible to plan something. The ship itself is very boring. The pools are so small, have a nasty green yellow collor and not all of them where open. The waterslide was open only for 2 hours during the entire cruise! Massive waiting lines for excursion desk, reception, embarking and disembarking The staff is very unfriendly. They dont come to you. You have to get your own drinks. The restaurants, bars and buffet are too busy. Once you finally find a seat, your food is already cold. You are obligated to sit with other people. Entertainement sucks. We will never go on a cruise again!! Msc is so bad organised in everything. We never got an explanation for not going to stockholm. They obligate you to book an excursion with them. They change everything last minute so you are only covered with their excursions.

this was our 3rd MSC cruise within the last year and we had another 2 booked for 2019 , we have since cancelled them .The food in the Main restaurants is dreadful we took the option of making rolls in the Buffet and taking them back to our room. Not what we expected ..... Its cheap for a reason

It was a great cruise which included st Petersburg and Tallinn. Stockholm, Copenhagen and Kiel were interesting places however we did not go on any excursions and just had a look around

We had an wonderful time. The ship is beautiful and the food was amazing.

Fiz meu terceiro cruzeiro no MSC Preziosa e como nos demais, não tenho nada a reclamar, foi tudo perfeito! O camareiro e o garçom que nos atenderam foram perfeitos! A comida do buffet e do a la carte também estavam ótimas! Tenho vontade de conhecer outros navios e companhias para ter como comparar. No entanto, por hora, estou muito satisfeita com o MSC Preziosa!

Beau bateau, l ambiance est absent heureusement nous étions une bonne troupe

It was what we expected from MSC. Not spectacular, but not terrible.

This ship is amazing! The restaurants are good, all though not many of them are complimentary. The buffet offers a good variety and the menu in the main dining room changes daily. There are many bars, my favorite being the diamond bar due to it's location in the ship. The crew was amazingly friendly and they helped us in any way they could. The ship was also easy to navigate through, and our balcony cabin was great: the toilet was the best i've ever seen on a ship. Spacious and felt like a toilet back in home! And lastly, the decor was modern and beautiful.

Would not use MSC again, really disappointing. Everyone we spoke to was complaining. I don’t like to spend my holiday that way. I’ve previously been on Royal Caribbean and they’re worlds apart.

Typical MSC. Expect less. Get what you expect. The overwhelmingly rude European cruisers were very off putting. But again, typical MSC. Great itinerary made it overall a great cruise.