Worst Cruise Ever

Cruises: 7+ cruises

Review: 1

Helpful Votes: 61

Review summary

MSC was the worst, hands down, cruise line I have ever been on. Very boring ship, not much do except spa and casino. Spa was a horrible facial, which very little done, the product being placed on the floor because it was it was a massage girl. Maybe she didn't know how to give a facial. When she put a mask on, she just left the room. No hand, foot, or scalp massage. When I left, I didn't feel like I had the one moisturizer and two drops of eye cream on my face. I had purchased an eye cream at the shops. They had given me a free sample and by the time I got to the room I had a reaction. When I went to return the unused/unopened product, the salesperson called me a liar. No sports, very sketchy day program with little to do. Felt like they were more focused on the children programs the parents had to pay for. We paid for ever drink except coffee, tea and the "fruit juice" in the morning. The shows were mediocre at best. I didn't feel any connection to any of the staff. Then when we went to talk to a cruise consultant, thinking if we went on a different ship, we could give them another shot, she literally told us "I don't have time to look up cruises for you, figure your cruise out and let me know when one you want." When we went back, she was being rude and disrespectful to another cruiser telling them basically she didn't have time for them, and they also needed to figure out exactly what they want before talking to her because she wasn't there for that. When we got her response, it didn't count our level, our credits or any incentives to get us back. This cruise was a nightmare.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Copenhagen, Denmark

Hellesylt, Norway

Bergen, Norway

Flaam, Norway

Kiel, Germany

Disembarkation