Booked an excursion which I thought was coming from the ship when we did it on line. Cruiseline.com/Shipmate company. When we go to Lisbon the time we were supposed to meet them was 20 minutes away. The ship could not let ppl off until okayed and it made us late. Contacted the company but they said we had to cancel 24 prior. How were we 2 know 24 hours prior they wouldnt let us off the ship. Lost $ 100.00, the cost of the excursion. If we had taken the 2nd excursion offered we would not have gotten back to the ship on time.
2 out of 5
Food and Dining
4 out of 5
Food was okay but disappointing from other crusies I had taken, but no complaints.
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