Substandard

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 46

Review summary

We sailed on MSC Poesia June 17-24,2017. Entertainment onboard was good, from all lounge bands to production shows. No comedy show was offered I'm guessing as there were many different languages onboard. 

Embarkation process was too long.  We had to stand in line to drop off luggage, another line to register, another line for security, another line for picture. We then had to get our card from room stewart then go wait in line to activate it.  In past experiences on other cruise lines we lines up once to do all this. 

Food. No wow factor even substandard selection and quality. Salads And pasta were not even good. If you wanted lobster on gala night 21 euros extra.

buffet lines were not organized and hand sanitizer was not endorsed and often empty. They were always sections closed which caused congestion and so many people.  We wanted to grab a cookie and we're told we had to wait until 5:00. It was 4:50.  Really?

Excursions- not impressed. Not alot of info was given on the description and itinerary was not really explained for the day. Getting off the boat was often kaotic and very congested. For one port where we were on our own we were told it was a 25 minute drive into the city so we paid msc for the bus ride 13.90eruos. It was 25 minutes there however it was only a 5 minute bus ride back to the ship- felt deceived. 

Customer service- nothing stands out. Wasn't bad, but wasn't great

I would never sail with MSC again and would not recommend them

 

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Venice, Italy

Bari, Italy

Katakolon (Olympia), Greece

Mykonos, Greece

Piraeus (Athens), Greece

Sarande, Albania

Dubrovnik, Croatia