First time I have cruised on MSC

MSC Musica Cruise Review to Other (Asia/Africa/Middle East)

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 10

Overall rating:

3.2 out of 5
MSC Musica

24 Night Msc Grand Voyages (Durban To Venice)

Sail date: April 26, 2019

Ship: MSC Musica

Cabin type: Oceanview

Cabin number: 8125

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Great ship, great itinerary but unfortunately MSC can't organize anything. MSC needs to look at how other cruise lines do things. Food was very poor standard. Overall we had a great cruise but MSC is not a cruise line I would recommend. I have cruised on many other lines and MSC would be on the bottom of list for me.

Embarkation

1 out of 5
Our embarkation in Durban was chaos, we had to line up for about 1 1/2 hrs even though we arrived at the time MSC told us too. We also lined up after booking in in full sun on the wharf without any shade while waiting to get onto the ship very uncomfortable, just as well it wasn't raining. So not a great start to the "Grand Voyage"

Ship experiences

Food and Dining

2 out of 5
Food was the worst I have experienced on any cruise, very small portions, bland and devoid of any real vegetables. We were told that the head chef was "Internationally renowned" Well he must have been on another ship because he certainly was not on the MSC Musica. I have never been on any other cruise line where I was expected to pay for water without ice at the dinner table, or expected to pay for a coffee at the end of the meal. The only redeeming feature was the cost of alcahol which was very reaonable.

Onboard Activities

2 out of 5
Certainly not the range of activities I have encountered on other cruise lines.

Entertainment

3 out of 5
The production shows by the onboard dancers and acrobats etc were good although some of the guest performers operatic singers were not to my taste, in fact, one ventriloquist was more a children's party entertainer, whatever they paid him was too much.

Children's Programs

We did not travel with any children so did not apply to us.

Service and Staff

3 out of 5
Overall the staff was great except we found the Reception staff seemed to find customers a nuisance and would rather not deal with them. MSC need to employ more bar staff it took far too long to ever get a drink at any of the bars, so they must have missed out on a lot of extra revenue. The one topic which everyone we spoke to had a gripe with was brealfast and lunch in the dining room, there seemed to be little organization after being sat down the waiters seemed to forget you were there and either never took your order or just hoped you went to serve yourself at the buffet. In contrast to this a dinner being at your own table and own waiters they were very attentive and professional ours were outstanding.

Ship Quality

4 out of 5
The ship itself was very good with plenty of seating in all common areas very clean and well maintained.

Cabin / Stateroom

4 out of 5
Cabin size was adequate with mini bar two chairs and a footstool or ottoman. The bathroom was much the same as on any ship well lit large mirror small but adequate shower with good water pressure and the hot water was always hot which has not always the case on some of the other ships I have cruised on. Our cabin was always kept very clean by our cabin attendant who we called the invisible man as we never saw him after the first day until the last day, but everything was done as if by magic every time we left the cabin. He was fantastic.

Ship tip

It is an Italian ship so don't expect the same experience you may have had on other cruise lines. Expect to have to line up several times at and after embarkation.

Ports of call

Durban, South Africa

3 out of 5
We had no excursion here as this was where we embarked.

Pointe Des Galets, Reunion Island

3 out of 5
Did not do an excursion here, just did our own thing.

Port Louis, Mauritius

3 out of 5
Did our own thing

Victoria, Mahe, Seychelles

4 out of 5
Did a private tour on a mini van for 5hrs around the island, 10 people it was excellent value at only 20 euro each.

Aqaba (Petra), Jordan

2 out of 5
As we have been to Aqaba before we did not do an excursion, but went ashore only to find everywhere was closed due to Ramadan.

Suez Canal Transit

4 out of 5
Enjoyed our daylight traverse through the canal was very interesting.

Katakolon (Olympia), Greece

5 out of 5
Went on an excursion to Olympia and visited an olive and wine plantation which included a meal wine and dancing which was very good and recommended.

Kotor, Montenegro

5 out of 5
Did an excursion a walking tour of the old town then coached up the mountains to a farm which included a taste of grappa a meal and wine with local singers and music very enjoyable.

Split, Croatia

5 out of 5
DId another excursion here, coached to a restaurant in the country which was beautiful, had a meal, again with local wine then back to Split for tour of the old town very good tour.

Venice, Italy

5 out of 5
As we have been to Venice on other cruises and we were staying for two days we did our own thing. Loved Venice but very expensive.

Disembarkation

1 out of 5
Totally chaos even though it was according to MSC organised.
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