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Never Again

MSC Meraviglia Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

2.7 out of 5
MSC Meraviglia

14 Night Western Caribbean & Bahamas (Port Canaveral Roundtrip)

Sail date: December 23, 2022

Ship: MSC Meraviglia

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

Worst cruise ever. Very bad management. Staff not knowledgeable. Lines are long everywhere. One staff member says one thing the other something else. Very bad customer service.

Embarkation

1 out of 5
Very slow and unorganized. Took several hours…

Ship experiences

Food and Dining

2 out of 5
Dining room food less than fair. Buffet was undesirable. Food was room temperature, not hot and less than warm most of the time.

Onboard Activities

2 out of 5
Most of the activities were trivia questions and dance lessons.

Entertainment

3 out of 5
Entertainment was very good. Didn’t like that some shows had additional charges.

Service and Staff

2 out of 5
Most of the staff had strong accents. Couldn’t be understood by the average American.

Ship Quality

5 out of 5
The ship was beautiful and very clean.

Cabin / Stateroom

5 out of 5
Room was nice and comfortable. Patio view excellent. Very clean.

Ship tip

Choose another cruise line.

Thumbs up

Ports of call

Cozumel, Mexico

2 out of 5
Never left the ship de to rain but it was a half hour tender ride to shore. People that visited the port complained especially returning to the ship. Took hours…
Thumbs Up

Costa Maya (Mahahual), Mexico

3 out of 5
Vendors were very pushy.
Thumbs Up

Ocean Cay MSC Marine Reserve, Bahamas

2 out of 5
Definitely not paradise as described by staff. Has potential when completed. A work in progress…
Thumbs Up

Disembarkation

1 out of 5
Also took long Anne my luggage was in the wrong place. Took hours to fine.
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6 Comments

Gwbigdog    1 year ago

Oops sorry 😞 thanks
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Catsam215    1 year ago

I am on the ship now. I agree with your review. The food in main dining room was horrible. Buffet was even worse. It smelled worse than hospital food. And filthy!! Food spilled all over dishes. Chairs in the buffet and pool are soo dirty and stained. Everyday the buffet has the same food. Pizza, burgers & hot dogs. If they want the American market they need to fix themselves. This is my 14 Msc cruise. Total 40 cruises with all other lines. A big change on Msc since 12/21 on the Seashore.
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javawoody    1 year ago

Thanks for the review
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AuntPinkie    1 year ago

Sorry this cruise didn’t meet your expectations.
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CruzeFan    1 year ago

I guess I have been lucky. I had great experiences with MSC on the Meraviglia and Divina. I found them equivalent to or better than Carnival and Royal Caribbean other than the website.
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cbyron3    1 year ago

I agree regarding the meraviglia, however none of us should be allowed to act surprised or disappointed at this point. There have been enough bad reviews for anyone to understand what they signed up for.
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