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Lost Luggage Cruise - Nightmare

MSC Lirica Cruise Review to Europe - Eastern Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 15

Overall rating:

2.9 out of 5
MSC Lirica

7 Night Eastern Mediterranean (Venice Roundtrip)

Sail date: May 18, 2018

Ship: MSC Lirica

Cabin type: Oceanview

Cabin number: 7142

Traveled as: Couple

Reviewed: 6 years ago

Review summary

The personnel who took care of my situation (lost luggage) were worried to follow the rules, not please the customer. As my two pieces of luggage did not arrive (my wife and mine), we spend the first three days in a very poor way. Charging fees were more important than calming us. It is amazing how many fees there were on this ship. Even to disembark we had to pay for transportation. First and last time with MSC!!!

Embarkation

2 out of 5

Ship experiences

Food and Dining

3 out of 5
LAck of food after 11:00 PM.

Onboard Activities

2 out of 5
Basic events!

Entertainment

3 out of 5

Service and Staff

3 out of 5
Most of people were nice! A few were really unprepared, specially to deal with a lost luggage situation.

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5

Ship tip

Fitness Center is really small and basic.

Thumbs up

Ports of call

Venice, Italy

5 out of 5

Bari, Italy

1 out of 5
I could not enjoy Bari because I had to buy clothes, since my luggage were lost.
Thumbs Up

Mykonos, Greece

5 out of 5
Great place! Wonderful!
Thumbs Up

Iraklion (Heraklion), Crete

2 out of 5
Few hours to visit the city!
Thumbs Up

Corfu, Greece

3 out of 5
Wonderful place! Few time to visit the Island!
Thumbs Up

Dubrovnik, Croatia

4 out of 5
Marvelous! Again, not enough time to visit the city!
Thumbs Up

Disembarkation

1 out of 5
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3 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.
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Froggitit    6 years ago

Sorry to hear, we recently cancelled our cruise on MSC Magnifica because of poor reviews. ☹️
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renaedave    6 years ago

so sorry for your experience... sounds miserable
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