MSC Fantasia Cruise Reviews - Reviews

Servizio al di sotto delle aspettative! Personale che non parla italiano! Animazione nella media ma nulla di eccezionale! Cibo di scarsa qualità e ripetitivo pulizia cabina sotto la media e servizi inesistenti

A week of cruising had passed. I really enjoyed the ship. Food was excellent. Ship was clean and fresh. We took a lot of pictures. My daughter was a fan of Photoshop employees, done 9-10 photo sessions. All pics were beautiful and was difficult to choose only few of them.

Planned all excursions and drink packages ahead. Decide before you go what you are willing to do. Enjoy the ship.

This was our second cruise with MSC, and our second re positioning. Overall, was a good balance of relaxing sea days and great Mediterranean ports. Fantasia was a great ship and I would sail on her again in a heartbeat.

Overall an average cruise. Catering mostly for weekly customers, so lots of repeats of shows, meals, etc. Would rate cruise at the lower end. If compared to others value for money is ok.

Hello, I was wondering if anyone ever took kids on the msc cruise line? If so how did they like it? We have only ever taken ours on carnival and they loved the camp programs there

Overall the cruise was a lovely experience and exactly what we wanted and expected. We met lovely people on our dinner table and that made it fun. We would cruise with MSC again but would prefer to arrange our own flights.......we were not impressed at all how this was handled by BA. We have been on other cruiselines and this one compared well with the others we have done. Take the drinks package its certainly worth it. The photographers are a bit of a pain at times, especially at dinner time. MSC needs also to think about how it does the 'lifeboat drill' for joining passengers as we were held up for dinner till 10pm on two nights and were not warned about this until it was too late.

Everything was very good! We had a exquisite cruise. MSC Fantasia is a beautiful ship, with a lot of activities and stuff to do onboard. The cabin was perfect, the staff was so kind and always very helpful. A special thank goes out to our waiters in the Red Velvet restauran for making our dinners onboard extra great and a lot of fun. Also the waiters in IL Transatlantico. They made the evening so funny. But generally all the staff were great. The food were good, the drinks and the wine also. The activities, the music and the theatre shows were also good and various.

A pleasant and smooth cruise onboard MSC fantasia. Great food, great services, I am not keen on the kind of entertainment activities aboard cruise ships, but the group I was travelling with enjoyed it very much. Well thought out and organized in every sense. I'd suggest having more staff at the reception during rush hours and the night before disembarkation. Overall very satisfied, will recommend.

I am sorry that they have to learn to make guest's hapy. I paid the drinks package (all included, 400 euro, and i have to say please for drink. Its not correct. At dinner, Most of the time, for example, when i order white wine, they bring me red... in 7 days, 5 times this happens... not good. The buffet rest, in a sea day, it ok, in a stop day, at 8.30 most things not available... only pizza, burgers and similar...

Most likely will not cruise with MSC again!

Shows had no theme.  Need more variety & creativity.  Was not Wow'd!

Food was regular.  Staff went around up selling for better food choices.

Bottled water on table during dinner took out the formality of the dinner.

Dining room staff needs more training on dining etiquette.

Good itinerary.  Sir Ban Yas island is a nice in-between for a shore-day. Dubai, Abu Dhabi and Doha are beautiful impressive cities to visit (very easy to do with taxi!). Bahrein (Manamah) was a little less.

It is my second time on MSC Fantasia, for sure the first time the service was better, which doesn't mean it was a bad experience. This time on the UAE, Oman & Qatar was a little bit different the day we embarked the service was really bad every single waiter/waitress was rude I don't know why, but by the time they already know the guests started to be friendly which they should be nice since the beginning. The food was really good I don't have any complaint, I guess it depends on the time you get to the buffet there was always a schedule which was indicated on the daily program it is not like in other cruise companies that have 24hs buffet, which if you read and followed what the daily program said was good. The beverage allegrissimo package is a must otherwise you will spend a lot of money in coffee, water, ice cream and alcoholic beverages. In general the cruise was ok, it's worth the price it was. The service can be better.

We enjoyed this cruise. Yacht Club was worth the extra money. Nightly entertainment was wonderful. Great cruise

Beware MSC not a patch on P&O very disappointed with our Xmas cruise. Food awful, rude staff, shambles, had to pay full price at speciality restaurant (only one) steak was sent back because it was rubbish, cabin was nice bit didn't get cleaned properly, drinks r expensive if you don't have a drinks package! Would not book again

a very nice roundtrip with my family Dubai etc is beautifull

esperienza buona,cibo 8/10- intrattenimento 4/10- pulizia 9/10 . escursioni 2/10 (care ed inutili).meglio organozzarsi soli per visitare i porti dove ci si ferma. la nave era in condizioni buone, impeccabile la pulizia ma ahimè intrattenimento quasi inesistente.questa è la maggiore pecca di msc

Did go to a similar MSC cruise trip couple years ago on the Eastern Med. This time is much better experience. I can tell that MSC has improved a lot from management all the way to every workers on the floor. The food are much better and the other hotel related arrangements are also well conducted. As a whole, I cannot find anything I should complain. Of course there is room to improve here and there but for me it is GOOD enough. My wife and I also 4 other friends (2 also on previous MSC cruises) are very happy for MSC also enjoyed our vacations.

Ports and excursions - Itinerary was good although most port calls were significantly too short.  The MSC Olympia and Sh

opping excursion was pretty good although you weren't left to go shopping on your own.  They took you to a souvenir mini-mall of sorts and then to a nice jewelry store.  No time for anything else.  We did not like the Best of Santorini or the Athens, Acropolis and Plaka tours.  Neither one allowed enough free time.  If you are English speaking and want to book a tour, make sure it will be an English only tour BEFORE you book it.  One of our tours was English and French and not only did it take twice as long and eat away any free time we were to have, but it was difficult to hear the guide all the time because the "other half" of the group was talking to each other when the guide wasn't speaking in their language - and she did nothing to try to control that. No trouble booking the tours the day before.  They run shuttle buses into Corfu and Dubrovnik, you have to book it at the excursions office.  Favorite port was Dubrovnik. 

Food and drinks - buffet was boring and the same every day but served a purpose nonetheless.  We really enjoyed the dining room food.  5-6 courses on offer every night, we usually ate 4.  Service in the dining room was good.  We had the early sitting at 7:00 which we liked.  We talked to a few people who had the late sitting at 9:30 and they said they didn't like eating that late.  You can go to reception to get it changed but maybe not the first day.  Service

 at bars was slow.  Buy the drinks pakage.  We are not (usually) heavy drinkers but we "spent" almost double what the Allegrissimo (Classic) package cost us.  Kids and parents alike enjoyed having the freedom to have a drink whenever we wanted.

Kids - supervised kids club for ages 3-11.  Nothing is "organized" for older kids - our kids 11 and 12 too young to go to the disco by themselves at night.  Pools were always super busy - tried to avoid them in the late afternoons.  They have a waterslide that is open certain hours.  Our kids said it was whimpy.  Ping pong and foosball inside hot atrium and difficult to find them available.   Had to collect the balls from somewhere else before playing.  Other than that we didn't seek out onboard entertainment. 

As you may have read on other reviews ship seems crowded at times particularly before early morning port calls when everybody is on the same schedule and then again just after all onboard when leaving ports.  Hardly any English speakers onboard, a few Aussies and Brits.  Continental Europeans can be very rude and pushy - quite literally!

Value for money.  I did quite a lot of looking at other itineraries and costs before booking.  I was booking 4 months prior to departure.  A lot of the US cruise companies were already sold out of their kids go free deals so US carriers would have been too much more.  We did not get kids free but MSC was still more affordable.  Our only previous cruise was on Princess.   I feel a bit that it's comparing apples to oranges.