The Absolute Worst

Item: MSC Divina
Rating: 1
Author: tracycarlisle

MSC Divina Cruise Review to Caribbean - Western

tracycarlisle

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 19

Overall rating:

1 out of 5

Verified Review

11 Night Western Caribbean (Miami Roundtrip)

Sail date: December 17, 2023

Ship: MSC Divina

Cabin type: Inside

Cabin number: GUA

Traveled as: Family (older children)

Reviewed: 10 months ago

Review summary

MSC could give me a free cruise and I would not take it. This was the worst experience ever!

Embarkation

1 out of 5

It took 8 hours and another 2 to get our key card

Ship experiences

Food and Dining

1 out of 5

By far the worst food. The choices were poor and the quality was worse.

Onboard Activities

1 out of 5

The pools and fitness center was fine.

Entertainment

1 out of 5

The stage shows were not worth attending. They lasted only 35 minutes. That was the best part.

Service and Staff

1 out of 5

The service on the ship was worse than what would be provided at a fast food restaurant. They never checked on drink refills. They refused to sing happy birthday to a passenger (military veteran) unless we bought a cake from MSC. This policy is disgusting.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

Pay the extra money and go on a real cruise line! MSC is better at shipping cargo than passengers.

Thumbs up

Ports of call

Miami, Florida

1 out of 5

Ocho Rios, Jamaica

1 out of 5

Cartagena, Colombia

1 out of 5

Colon, Panama

1 out of 5

Puerto Limon, Costa Rica

1 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

1 out of 5

Ocean Cay MSC Marine Reserve, Bahamas

1 out of 5

Disembarkation

1 out of 5

The staff failed again to have an organized system to get passengers on and off the ship. It was literally a fire hazard just like every other time of disembarking the ship.

12 Comments

Cruisers4Lyfe 3 months ago

Thanks for sharing

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Ruby13 10 months ago

Sorry for your experience

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Gwbigdog 10 months ago

Oops sorry 😞 thanks

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Divina2226 10 months ago

I think it might be you that is the problem...

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Lawnboy1956 10 months ago

If you get offered a free cruise and don’t want it, contact me I would be happy to help you out. 😁

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javawoody 10 months ago

I agree with CruzeFan

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karlgrgurich 10 months ago

Wow. That’s awful

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Niavlys 10 months ago

... And the trends continues with MSC...Mediocre 9 time out of 10 lately..

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dataseeley 10 months ago

Sounds like you had a rough time.

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WhippetMum 10 months ago

Thanks for your feedback. As you say lots of other cruise lines to choose from

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CruzeFan 10 months ago

When everything, including the ports, are rated one star, that usually indicates more about the reviewer than the actual cruise line. People tend to either love or hate MSC. Cruising around the holiday, or while schools are not in session is rarely a good experience.

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cruising2004 10 months ago

Only 1 star for the ports too?

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Other reviews of this sailing

The ABSOLUTE WORSE CRUISE we have ever taken!!!

Never Again