Concerning

Item: MSC Divina
Rating: 3.6
Author: carmelaelhaydou

MSC Divina Cruise Review to Caribbean - Western

carmelaelhaydou

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 33

Overall rating:

3.6 out of 5

Verified Review

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: October 02, 2022

Ship: MSC Divina

Cabin type: Balcony

Cabin number: 8062

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Welcome to call me about safety and security complaints

Embarkation

4 out of 5

Easy

Ship experiences

Food and Dining

5 out of 5

Food was amazing. Servers and bartenders were exceptional

Onboard Activities

2 out of 5

Not much available to hold interest

Entertainment

3 out of 5

Average. Just average

Service and Staff

2 out of 5

Waiters, room steward and bar tenders all get 5 stars Guest services and security only get one or two stars.

Ship Quality

3 out of 5

The ship was clean and maintained well. Over powering smell from chemicals and air freshner in certain areas. As the trip went on the bathrooms developed a strong smell of urine

Cabin / Stateroom

4 out of 5

The bottom of the balcony was solid and had no view unless you were standing up. Disappointing

Ship tip

Use different soap, and address bathroom oders. I experienced a bad situation with a drunk passenger and felt that gueat services and security did not do as much as they should have to make this bad situation right. I was very disappointed with the lack of resolution

Thumbs up