First and last time on MSC

MSC Divina Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Review: 1
Helpful Votes: 12

Overall Rating:

3 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: June 11, 2016
Ship: MSC Divina
Cabin Type: Balcony
Cabin Number: 12072
Traveled As: Family (older children)
Reviewed: 1 year ago

There were a few exceptional staff members, but otherwise the crew attitudes ranged from indifferent to downright surly. Everything was very disorganized- tours didn't start on time, daily programs had incorrect information several times, opening/closing times of shops were never accurate, the buffet was over-crowded and under-stocked, dining room service was slow at breakfast and lunch, and the hand sanitizer dispensers almost never worked. There were so many sick people onboard! I would only rate this cruise as a 2 star if we hadn't paid a lot of money to upgrade to the Aurea experience. The perks we received for that were nice, and again, there were a few exceptional crew members who made it a better experience. All in all, we'll stick with Norweigian from now on.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5


5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

Don't plan to find a deck chair if you don't get to the pool before 10am. If you're going to go, it's worth the cost to upgrade to Aurea - especially if you plan to consume alcohol, or even water, soda, espresso, and ice cream, as they're all included (except premium spirits).

3 out of 5
5 out of 5
The line for the bobsled ride is over an hour wait, but worth it.
5 out of 5
Ferry ride to Playa deal Carmen had freezing air conditioning, but the ferry back to the ship had none and the water was rough - dozens of people were seasick. Be prepared
5 out of 5
Was this review helpful? 12

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