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MSC Divina Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: June 11, 2016
Ship: MSC Divina
Cabin Type: Balcony
Cabin Number: 12122
Traveled As: Couple
Reviewed: 1 year ago

The most enjoyable part of the cruise for us was  visiting the four different Caribbean ports to shop.There were some terrific buys.

 

The staff was very friendly  and helpful. We appreciated that the ship and our cabin was very clean.

 

We were disappointed in the fact that someone in the cabin room next to us was a very heavy smoker . We were NOT able to enjoy our balcony because of the person smoking in the cabin next to us. They seemed to often be on their balcony smoking or would come out when we went out  on ours.

 

At times we could smell the smoke in our cabin as well. My husband and I are non smokers , and we believed that this ship was to be a smoke free cruise.

 

We paid for a balcony and an up grade for our balcony cabin. We feel that we should be compensated for the cost of the balcony room and the cost of the upgraded  balcony room as we were not able to enjoy our balcony  because of the heavy smoker next to us.

SUGGESTION:

It would be nice if a device could be put in cabins to alert the office staff of persons smoking in their rooms.

 

I would like to say that our BJ's agent has always been very helpful over the years as we have had several other cruise through BJ's travel that she has booked for us on other cruise lines, and we appreciate her . 

 

Food and Dining

3 out of 5

Onboard Activities

We rested instead.

Entertainment

We did not go to the entertainment.

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Our cabin was very clean , except for the smoke fumes from the cabin next to us to at times we could smell in our room.
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