Royal Ripoff

Mariner of the Seas Cruise Review to Caribbean - Southern

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 12

Overall rating:

2.6 out of 5
Mariner of the Seas

8 Night Southern Caribbean (Port Canaveral Roundtrip)

Sail date: June 18, 2022

Ship: Mariner of the Seas

Cabin type: Balcony

Cabin number: 8260

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

I was very annoyed, having booked this cruise a year and a half in advance, and paying extra for the day at Cococay, to be informed a month after booking, that they were changing all the ports that we were supposed to visit, to a lame cruise where we were at sea for 5-1/2 out of 8 days, no Cococay, and no compensation for the downgrade of the cruise. Simply put, BAIT AND SWITCH. Plus, the port charges which were 103.00 when I booked turned into 137.00. I questioned this and didn’t get a response for months, only to be told “that’s just how much it is”. FALSE ADVERTISING? I also did not appreciate being charged 29.00 per day for gratuity. A gratuity is voluntary. By my calculations, the cruise line took in an additional 348,000.00 that week for gratuities that may or may not have actually gone to the employees. I felt ROYALLY RIPPED OFF. This was not an experience I wish to have again.

Embarkation

2 out of 5
Hectic

Ship experiences

Food and Dining

1 out of 5
Full of fried, tasteless crap.

Windjammer Café

1 out of 5

Full of fried SAD (Standard American Diet) tasteless crap. It’s no wonder Americans are in such poor health. I walked by hoards of people with plates stacked high with garbage. Thank God they at least had a teeny tiny salad bar, as scantily stocked as it was or I’d have starved.

Main Dining Room

2 out of 5

Long waits, slow service, tasteless food

Onboard Activities

2 out of 5
Not enough pool chairs, except for on the top deck where you get blown away. Gym was ok. Enjoyed the steam room. Couldn’t go near parts of the ship due to the nasty cigarette smell emanating from the casino.

Spa and Fitness Center

1 out of 5

Gym was great. Spa was ridiculously expensive. My daughter got her toenails painted(no foot massage, soak or anything that usually accompanies a pedicure) for $79.00, plus 18%”gratuity”….pardon me, but a gratuity is VOLUNTARY. Plus, my daughter didn’t realize she was going to be charged the “gratuity”, and gave the girl cash. The girl was too dishonest to say that she was already getting a mandatory tip.

Logo Souvenir Shop

1 out of 5

Not much variety

Entertainment

2 out of 5
Ice show was a tragedy….performers falling all over the place. The ice rink was too small to allow them to execute some of the jumps they were attempting.

Children's Programs

5 out of 5
Childcare for my grandson was top notch. Those girls were angels.

Adventure Ocean

5 out of 5

Childcare was absolutely astounding

Service and Staff

3 out of 5
Towel animals were cute, but I did not appreciate staff going into my personal stuff, and helping themselves to my glasses to add to their creations.

Ship Quality

2 out of 5
I think they should have used the 1-1/2 year lockdown to perform maintenance on the ship. Peeling paint, warped cabinets, chipped tile.

Cabin / Stateroom

2 out of 5
Our cabin had not been cleaned. Crumbs from the last occupant still on desk chair and floor

Ship tip

Get travel insurance, so that when they bait and switch you by selling you one cruise, then changing up your ports to a lame cruise where you are at sea for 5-1/2 out of those 8 days, you can switch or get a refund

Ports of call

Port Canaveral, Florida

3 out of 5
Nothing there but a restaurant.

Oranjestad, Aruba

3 out of 5
Weren’t many excursions to be had. We were told it was “off season”

Willemstad, Curacao

3 out of 5
Weren’t many excursions to be had. We were told it was “off season”

Kralendijk, Bonaire

3 out of 5
Weren’t many excursions to be had. We were told it was “off season”. Plus, our day was cut in half for no reason and we had to be back on board at 1:00. That didn’t allow much time for anything but junk shopping.

Disembarkation

4 out of 5
Pretty well organized…..they wanted us off quickly for the next set of suckers…
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