Disappointing, would not book Princess again

Cruises: 7+ cruises

Review: 1

Helpful Votes: 26

Review summary

We choose this cruise because of the itinerary. Also because 30 years ago I had a great experience aboard Princess cruises. This time was different. Despite having been on at least 50 cruises, we found this ship very hard to navigate. The layout is just terrible and makes no sense. We also found the interior very kitsch, outdated and tacky. This ship was originally made for the Asian market and personally I don't believe it's sailing in the right territory. The crew however, was super friendly and professional. The little entertainment in the princess theater wasn't really spectacular, very amateuristic. We liked the different live lounge music performances by the wine bar. The nature lectures were excellent, we loved Mark Harris. Our cabin was obstructed view balcony room, but we had a great view The food was just alright, and the menu was a bit old fashioned. The Vancouver embarkation process was split in two parts; checking in with Princess was smooth, however the U.S. customs and border patrol after that was horrible and felt like cattle herding which took us over an hour. We had purchased the Princess Plus Package a year ago, but since then, Princess had changed the rules. For example the 2 fitness classes, were no longer included. So when I showed up for Yoga, I was refused because the package rules had now changed (other passengers had the same problem) We wouldn't sail with Princess again and we DO NOT RECOMMEND Princess because of this cruise. IMPO; the cruise company lost its charm since Carnival took ownership.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Vancouver (Canada Place), British Columbia

Ketchikan, Alaska

Juneau, Alaska

Skagway, Alaska

Cruise Glacier Bay

Cruise College Fjord, Alaska

Disembarkation

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