Maasdam Cruise Review to Caribbean - Southern

Deck Hand

2-3 cruises


Helpful Vote

3 out of 5

First Holland America Cruise

Sail Date: February 13, 2009

Reviewed: 7 years ago

Traveled As: Couple

Room Type: Oceanview

I really don't want to be over critical of Holland America. We were on one of their older ships. In general, the cruise was enjoyable and a decent value for the price. However, I honestly didn't feel the experience was as enjoyable as out two previous cruises on Royal Caribbean.
There did not seem to be adequate staff on board to provide the excellent service they claim. We had open seating and several nights the service was extremely slow. On one occasion we waited over 45 minutes for a table and then spent over an hour and a half getting our meal. There were plenty of open tables but no waiters. Another problem was the toilet in out stateroom. Much of the last 5 days it would not flush. The cabin steward kept having people try to repair it and it would work for a short time and they stop working again.
I was also very unhappy with the smoking policy with basically allowed smoking in most public spaces (including the casino) and in staterooms. Walking down the hallway you could smell the smoke.
The last area was the entertainment which in most cases was slightly better than a good high school musical.
On the other hand the ship was clean, the service people were very friendly and helpful and we basically enjoyed the cruise.

Pros: Small ship, generally good service and food

Cons: formal nights, smoking in public areas, slow service in dining room, toilet wouldn't flush

Recommends Maasdam? Yes!

Food and Dining
The Lido lounge offered excellent food and great service. The main dining room offered excellent food, good presentation but very slow service
Cabin / Stateroom
Not having a working toilet is a bummer.
Ship Quality
Service and Staff
Castries, St. Lucia
San Juan, Puerto Rico

Don't Miss: Forts
Basseterre, St. Kitts
Bridgetown, Barbados
Charlotte Amalie, St. Thomas
Roseau, Dominica
Tortola, British Virgin Islands
Visited Virgin Gorda and Baths...great experience
Don't Miss: Baths
Soufriere, St. Lucia
Half Moon Cay, Bahamas (Private Island)
Can't beat the experience
Philipsburg, St. Maarten
The Dutch side was excellent...the French side was average

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