Awesome Services

Item: Koningsdam
Rating: 4.2
Author: 2018dream

Koningsdam Cruise Review to Mexico

2018dream

Contributor Level: Second Mate

Cruises: 4-6 cruises

Reviews: 4

Helpful Votes: 34

Overall rating:

4.2 out of 5

7 Night Mexican Riviera (San Diego Roundtrip)

Sail date: December 22, 2022

Ship: Koningsdam

Cabin type: Oceanview

Cabin number: 1135

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

Overall the best service that I have experienced from the dining waiters to the room stewards and every worker to takes the time to say Hello or Thank you to us. I would say the only thing that this cruise lack with was activities but everything else was excellent.

Embarkation

5 out of 5

Fast and easy

Ship experiences

Food and Dining

5 out of 5

The ships service was outstanding especially our dining waiters Wayan and Artawan who made our experience feel special and fun. The specialty restaurants and buffets were also a great experience. Everyone was very kind and the food was excellent.

Onboard Activities

2 out of 5

The ship lacks in activites such as games and fun entertainment. They only had shows that were decent but that really is it. There aren't much things to do on the ship but play board games and some other given sports.

Entertainment

3 out of 5

The night shows were really the only ones that we found good enough to watch. The performers were great, the World Stage was amazing (good lighting and sound) the music was okay.

Children's Programs

Did not engage in children's programs

Service and Staff

5 out of 5

This cruise stood out best for their service. I would like to recognize Wayan(Waiter) and Artawan(Assitant Waiter) who made our dining experience as special and fun as possible. We love the fact that the room stewards take the time to clean our rooms twice a day. Our room stewards Roby and Andri who professionally cleaned our room and provided to our needs. Overall everyone working on this ship went above and beyond to serving us and making our experience the best as possible.

Ship Quality

5 out of 5

This ship was amazingly clean and organized. Everything was cleaned and well maintained.

Cabin / Stateroom

4 out of 5

The cabin was slightly small but wasn't a big probelm. Our room stewards Roby and Andri thoroughly cleaned our rooms twice a day. They provided to our needs and made everything very neat.