Know Before You Go! (Maybe Best for People in Retirement Communities.)

Koningsdam Cruise Review to Mexico

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

2.6 out of 5
Koningsdam

7 Night Mexican Riviera (San Diego Roundtrip)

Sail date: December 03, 2022

Ship: Koningsdam

Traveled as: Couple

Reviewed: 1 year ago

Review summary

My wife and I are frequent cruisers. This was our 7th cruise this year. But our first, ever, with Holland America. It may be our last. We understand that Covid has affected the travel industry in major ways. Other cruise lines are far ahead of Holland in bringing back the magic. If you are seeking a retirement village on the water, complete with bad food, cranky passengers, poor service from overworked staff, and sub-par entertainment, this might be for you. Our trip was Mexican Riviera, so we expected the pool cover to be open most of the time. It was closed and stuffy most of the time.

Embarkation

4 out of 5
Very easy and streamlined. Slow boarding with so many passengers with mobility issues. Just be patient.

Ship experiences

Food and Dining

1 out of 5
The Lido Buffet food and service was the worst we've experienced in several dozen cruises (7 this year!)

Onboard Activities

1 out of 5
Mainly limited to retrirement community-activities. If you love bingo and majong, maybe this is for you.

Entertainment

1 out of 5
Out of all the main stage shows, only one was worth seeing (Humanity.) Blues Club played no blues at all. Piano Bar was the worst we've ever experienced. People laughed at less than 20 of the comedian's jokes.

Service and Staff

2 out of 5
Dining staff was so overworked that they could not do their job well. Certanly not happily. Room steward was fine. Entertainment Director not suited for the role.

Ship Quality

3 out of 5
Ship is beautifully adorned. But it is mostly not designed for the big electric scooters that crash into people and furniture everywhere.

Cabin / Stateroom

4 out of 5
Very clean and nice. Smaller than we are accustomed to for an upgraded (Spa) Veranda room.

Ship tip

Best for elderly guests not looking for activities or flavorful food.

Ports of call

San Diego, California

4 out of 5
Plenty of places to stay near the port if you come a day early. And San Diego is a fun town, for sure.

Cabo San Lucas, Mexico

1 out of 5
The only way to visit the port is in the rocking lifeboats. Elderly people with mobility issues do not do well. Once we saw how poorly this was managed, we just stayed on the boat for the day. They need separate ferries for antone with even the slightes mobilty challenges.

Mazatlan, Mexico

4 out of 5
Easy to disembark. We created our own walking tour and had a blast.

Puerto Vallarta, Mexico

4 out of 5
We took the challenge of walking across from the port and catching a city bus from the shopping center to the Malecon and Old Town. Lovely way to see the place!

Disembarkation

3 out of 5
We were never so happy to get OFF a boat!

Traveler Photos

Pool top often closed, even in great weather. Stuffy. Not many people could use it.
Was this review helpful? 21

11 Comments

Gwbigdog    1 year ago

Oops sorry 😞 thanks

4tanya    1 year ago

A little research before you booked this cruise would have gone a long way…. Side note … one day you will be elderly and have the same issues …. Just pray your at least still mobile enough to still enjoy cruising .

cruisevacayers    1 year ago

Sorry you had a bad experience on the Koningsdam. We went on a 2 week cruise on the Koningsdam to Hawaii this past October to Hawaii. The food and service were great.

cruisevacayers    1 year ago

There were more and varied activities on it than any one of the 6 other cruises we went on since the start-up after covid. Though the entertainment was subpar.

kdlady    1 year ago

Holland definitely caters to older people. We sailed on the Volendam to Alaska.

Shh813    1 year ago

You certainly didn’t do research on Holland or you would have seen that most passengers are retirement age. We were on the Nieuw Amsterdam before Covid and we loved it. Didn’t care much for the entertainment but the food was absolutely delicious, the staff were the friendliest and the ports were fantastic.

AuntPinkie    1 year ago

Sorry you were disappointed.

CruzeFan    1 year ago

Holland America is not known for their entertainment or onboard activities.

Platamann    1 year ago

I was on that voyage on those dates, I agree the service wasn't up to par but I still thought it was great! Wasn't that horrible. Maybe because it was our first cruise.

WhippetMum    1 year ago

Thanks for your feedback. Definitely not one for me.

javawoody    1 year ago

I like the size of HAL ships. But I’m 73 and the fellow passengers seem old to me.

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