Cost Cutting Continues on RCCL

Jewel of the Seas Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 7

Overall rating:

2.6 out of 5
Jewel of the Seas

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: March 11, 2018

Ship: Jewel of the Seas

Cabin type: Balcony

Cabin number: 9206

Traveled as: Couple

Reviewed: 3 years ago

Review summary

The question is do I start cruising with another company after this disaster of a cruise. This cruise reflects poorly on RCCL. I already have a cruise booked with them for 2019 - this will be my last one. They're getting to be no different than Carnival.

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5
Main dining room was awful. Not enough wait staff working (also in in Windjammer). RCCL has obviously cut their number of employees working on the ships. I suspect that due to the larger ships, they have switched resources to these newer ships.

Onboard Activities

3 out of 5
Nothing special on this ship for on-board activities. It's getting old and boring doing the same stuff.

Entertainment

2 out of 5
Nothing to see on these ships.

Service and Staff

2 out of 5
Service was poor to non-existent.

Ship Quality

2 out of 5
Our bed was broken. They did a poor job on refurbishing this ship.

Cabin / Stateroom

2 out of 5
The rooms have gotten smaller.

Ship tip

RCCL needs to be do a better job at managing their company.

Ports of call

San Juan, Puerto Rico

2 out of 5

Charlotte Amalie, St. Thomas

2 out of 5

Basseterre, St. Kitts

3 out of 5

St. John's, Antigua

4 out of 5

Castries, St. Lucia

4 out of 5

Bridgetown, Barbados

5 out of 5

Disembarkation

3 out of 5
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