Cost Cutting Continues on RCCL

Jewel of the Seas Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 13

Overall rating:

2.6 out of 5
Jewel of the Seas

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: March 11, 2018

Ship: Jewel of the Seas

Cabin type: Balcony

Cabin number: 9206

Traveled as: Couple

Reviewed: 6 years ago

Review summary

The question is do I start cruising with another company after this disaster of a cruise. This cruise reflects poorly on RCCL. I already have a cruise booked with them for 2019 - this will be my last one. They're getting to be no different than Carnival.

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5
Main dining room was awful. Not enough wait staff working (also in in Windjammer). RCCL has obviously cut their number of employees working on the ships. I suspect that due to the larger ships, they have switched resources to these newer ships.

Onboard Activities

3 out of 5
Nothing special on this ship for on-board activities. It's getting old and boring doing the same stuff.

Entertainment

2 out of 5
Nothing to see on these ships.

Service and Staff

2 out of 5
Service was poor to non-existent.

Ship Quality

2 out of 5
Our bed was broken. They did a poor job on refurbishing this ship.

Cabin / Stateroom

2 out of 5
The rooms have gotten smaller.

Ship tip

RCCL needs to be do a better job at managing their company.

Ports of call

San Juan, Puerto Rico

2 out of 5

Charlotte Amalie, St. Thomas

2 out of 5

Basseterre, St. Kitts

3 out of 5

St. John's, Antigua

4 out of 5

Castries, St. Lucia

4 out of 5

Bridgetown, Barbados

5 out of 5

Disembarkation

3 out of 5
Was this review helpful? 7

6 Comments

MKRS    6 years ago

Wow I’m on this ship right now and it’s great!

dizzzydr    6 years ago

Sorry to hear this. Everyone has their own opinion and taste. Nevertheless I am still excited to go next year. I hope your next cruise is better no matter who it is with. πŸ˜€πŸš’

Mscrys7    6 years ago

I've been on jewel and your right the ship needs some attention but there are sooooo many great ships, freedom, liberty, quantum. Don't give up on royal 😊

viajerafrecuente    6 years ago

Jewel of the seas is a wonderful and amaizing cruise. We are 19 days left to go and its our 2nd time.

funboomer47    6 years ago

According to your profile you haven't been on the Jewel for a few years. It has been refurbished and the ship you will be on next year is bigger and much newer with great reviews.

leeps2    6 years ago

Specifics?

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