Substandard

Jewel of the Seas Cruise Review to Transatlantic


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

2.0 out of 5
Verified Review
12 Night Transatlantic Westbound (Rome To San Juan)
Sail Date: November 06, 2016
Ship: Jewel of the Seas
Cabin Type: Balcony
Cabin Number: 1142
Traveled As: Couple
Reviewed: 8 months ago

I was very disappointed with this cruise experience.  I expected more from RCI.

The food selection was poor and the food quality was disappointing.  I felt the buffet area was not cleaned to a high standard.  There was trash and food on the floor on the back patio.  Things in general seemed to be disorganized. They would only open one side of the buffet in the morning for breakfast, so food was picked over and the wait for omelets was ridiculous.  There seemed to be lack of activities on board.  Evening theater performances started late on 2 occasions.

On a positive note.....the room was nice and service was good.  The evening entertainment over-all was good.  The shore excursions were good.

Food and Dining

1 out of 5
Poor selection and quality.

Onboard Activities

Poor movie selection in rooms and in cinema.

Entertainment

5 out of 5

Service and Staff

5 out of 5
First time head waiter

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
We liked the cabin on the 11th floor. A nice quiet hallway and close to dining, pool, theater. Our cabin attendant was efficient. Only drawback is that you can hear the morning runners on the track above.

Ship Tip

We did not try any of the specialty restaurants, but from others who did.....the experience and quality of the food was not worth the extra money.

5 out of 5
Surprisingly beautiful city. Nice blend of new and old architecture.
5 out of 5
5 out of 5
This is one of the prettiest places we have ever visited.
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