Substandard

Jewel of the Seas Cruise Review to Transatlantic

ssmall98

Contributor Level: Purser

Experience: 7+ cruises

Review: 1

Helpful Votes: 13

Overall Rating:

2 out of 5

Verified Review

12 Night Transatlantic Westbound (Rome To San Juan)

Sail Date: November 06, 2016

Ship: Jewel of the Seas

Cabin Type: Balcony

Cabin Number: 1142

Traveled As: Couple

Reviewed: 3 years ago

Review Summary

I was very disappointed with this cruise experience. I expected more from RCI.

The food selection was poor and the food quality was disappointing. I felt the buffet area was not cleaned to a high standard. There was trash and food on the floor on the back patio. Things in general seemed to be disorganized. They would only open one side of the buffet in the morning for breakfast, so food was picked over and the wait for omelets was ridiculous. There seemed to be lack of activities on board. Evening theater performances started late on 2 occasions.

On a positive note.....the room was nice and service was good. The evening entertainment over-all was good. The shore excursions were good.

Ship Experiences

Food and Dining

1 out of 5

Poor selection and quality.

Onboard Activities

Poor movie selection in rooms and in cinema.

Entertainment

5 out of 5

Service and Staff

5 out of 5

First time head waiter

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5

We liked the cabin on the 11th floor. A nice quiet hallway and close to dining, pool, theater. Our cabin attendant was efficient. Only drawback is that you can hear the morning runners on the track above.