Bad Cruise

Jewel of the Seas Cruise Review to Coastal - West Coast


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
7 Night California Coastal (Los Angeles Roundtrip)
Sail Date: October 03, 2015
Ship: Jewel of the Seas
Cabin Type: Balcony
Cabin Number: 8170
Traveled As: Couple
Reviewed: 2 years ago

The staff and food was great. The handling of the passengers getting on the cruise was a nightmare. I do not blame the crew they were great . RCCL was the nightmare. We had to wait two hours to get our transfer and another two hours in line to get on to the ship. Then the computers went down and had to wait another half of an hour. We then had to fight with RCCL to get our bonus of $300.00. We did not receive the bonus till a day before we were getting off. I must say that Cruise 411 was wonderful. When I called them they were much more professional than RCCL and fought to get our $300.00 . Great job You deserve the 5 STARS

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Our cabin was wonderful and so was Benny
1 out of 5
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