Jewel of the Seas Cruise Review to Coastal - West Coast

Contributor Level: Purser

2-3 cruises


Helpful Votes

2 out of 5

Bad Cruise

Sail Date: October 03, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

The staff and food was great. The handling of the passengers getting on the cruise was a nightmare. I do not blame the crew they were great . RCCL was the nightmare. We had to wait two hours to get our transfer and another two hours in line to get on to the ship. Then the computers went down and had to wait another half of an hour. We then had to fight with RCCL to get our bonus of $300.00. We did not receive the bonus till a day before we were getting off. I must say that Cruise 411 was wonderful. When I called them they were much more professional than RCCL and fought to get our $300.00 . Great job You deserve the 5 STARS

Cabin / Stateroom
Our cabin was wonderful and so was Benny
Embarkation and Disembarkation
Ship Quality
Onboard Activities
Food and Dining

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