Bad start with a happy ending

Jewel of the Seas Cruise Review to Coastal - West Coast


Contributor Level: Cruise Director
Experience: 7+ cruises
Reviews: 10
Helpful Votes: 19

Overall Rating:

3.0 out of 5
7 Night California Coastal (Los Angeles Roundtrip)
Sail Date: October 03, 2015
Cabin Type: Inside
Cabin Number: 3633
Traveled As: Couple
Reviewed: 1 year ago

The Embarkation was the worst of all time of 49 cruises. Royal does not usually sail from San Pedro so they ended up at the end of the pier.

The people at the port did not give proper directions and it was not fun. They had us drive from the parking lot to the end of the pier and drop off people an luggage.

The shuttle bus would take luggage and passengers and it would of saved a lot of time.

The boarding process was done from a tent and it was hot, long lines, and little direction. We were sent to the wrong line and then the power went out and the whole process stopped.

We did not get introduced to our room steward the whole trip.

Our room had the last two cruise compass in the drawer, there was an old water bottle in the room.

The boat is an older boat with  a lot of charm. It is ready for the Royal upgrade as the newer boats have flat screens in the rooms.

Great time after a bad start.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
5 out of 5
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