Jewel of the Seas Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Vote
1

2 out of 5

Very dissapointed

Sail Date: May 22, 2015

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Balcony

We were very disappointed with this cruise for multiple reasons. It took three hours to board the ship in Vancouver. The ship was in dry dock before this and this is the only reason I can think of that the balcony room was dusty and dirty. The steward was a last minute replacement for the regular person and we hardly ever saw him) I complained and they cleaned it. The first night we were sat in terrible seats for dinner (up against a wall and next to the place they dump the dirty dishes). Unfortunately the food in all the restaurants (except where you paid more) was very basic, my son said it reminded him of his college meal plan!  The guest assistance desk did not seem to know anything and that was frustrating. This was our second cruse, the first was 12 years ago also on RCCL, all I can say is standards have dropped. Very reluctant to sail with them again especially on an old ship like "Jewel of the Seas", which has definitely seen better days. Think twice before you take this cruise.

Food and Dining
Very basic quality, like cafeteria food.
Service and Staff
We did eventually have good wait staff in the dining room, the highlight of our trip.
Entertainment
See other comment.
Children's Programs
Can't comment for younger children but teens and 18-20's not very good.
Onboard Activities
Hardly anything to do. The entertainment was sparse and not of good quality. Not funny comedians and a 1970's singer. Pool was small and crowded.
Destinations and Excursions
Helicopter to glacier with dog sledding was great. Buchart gardens-not worth the price.
Ship Quality
Cabin dirty and ship was shabby.
Embarkation and Disembarkation
3 hours to embark! Disembarkation was good.
Cabin / Stateroom
Very dirty! Tip, on the Alaska trip you don't need a balcony in May it was too cold to use it.
Juneau, Alaska
Whale watching trip was too long.
Skagway, Alaska
You have to take the helicopter ride!
Cruise Tracy Arm Fjord, Alaska Very enjoyable
Victoria, British Columbia
A bit boring


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