Very dissapointed
Jewel of the Seas Cruise Review to Alaska - Inside Passage
7 Night Alaska Sawyer Glacier (Vancouver To Seattle)
Sail date: May 22, 2015
Ship: Jewel of the Seas
Cabin type: Balcony
Cabin number: 1094
Traveled as: Family (older children)
Reviewed: 9 years ago
Review summary
We were very disappointed with this cruise for multiple reasons. It took three hours to board the ship in Vancouver. The ship was in dry dock before this and this is the only reason I can think of that the balcony room was dusty and dirty. The steward was a last minute replacement for the regular person and we hardly ever saw him) I complained and they cleaned it. The first night we were sat in terrible seats for dinner (up against a wall and next to the place they dump the dirty dishes). Unfortunately the food in all the restaurants (except where you paid more) was very basic, my son said it reminded him of his college meal plan! The guest assistance desk did not seem to know anything and that was frustrating. This was our second cruse, the first was 12 years ago also on RCCL, all I can say is standards have dropped. Very reluctant to sail with them again especially on an old ship like "Jewel of the Seas", which has definitely seen better days. Think twice before you take this cruise.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Cruise Tracy Arm Fjord, Alaska Did not visit port