Jewel of the Seas Cruise Review to Caribbean - Southern

Contributor Level: Purser

4-6 cruises


Helpful Votes

4 out of 5

need better customer experience in dining +

Sail Date: June 28, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

Everything was nice except we were disappointed
in having to dress up two nights for dining as we were on vacation and that means not dressing up. We were not told
Of that and didn't bring dress up cloths , shoes, etc. We went with another couple and the dining room experience was not good. The nationality of the servers were not trained in customer service. Abrupt, rushing you to eat, taking your plates away before you finished, putting cracked pepper on another tables food then putting the cracked pepper on our table for next tume they needed it. Very awkward.
SSometimes you would have main waiter
Ship Quality
Food and Dining
dining was bad but other cafeteria was good
Service and Staff
except dining area
nothing seemed interesting
Children's Programs na
Onboard Activities
we went to play cards one night and bartender told us he had to turn off lights so we could not play
Destinations and Excursions
had a great time
Cabin / Stateroom
San Juan, Puerto Rico
barcardi rum and local lunch
Frederiksted, St. Croix, U.S.V.I.
garens were beautiful but sad to see how poor
Philipsburg, St. Maarten
kayaking trip wonderful and afterwards banana bread and punch and holding parrot
St. John's, Antigua
swimming and snorkeling
Castries, St. Lucia
Bridgetown, Barbados


Don't go to dining room go to windjammer cafeteria

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