need better customer experience in dining +
Jewel of the Seas Cruise Review to Caribbean - Southern
Southern Caribbean Holiday
Sail date: June 28, 2014
Ship: Jewel of the Seas
Cabin type: Balcony
Cabin number: 8030
Traveled as: Couple
Reviewed: 10 years ago
Review summary
Everything was nice except we were disappointed in having to dress up two nights for dining as we were on vacation and that means not dressing up. We were not told Of that and didn't bring dress up cloths , shoes, etc. We went with another couple and the dining room experience was not good. The nationality of the servers were not trained in customer service. Abrupt, rushing you to eat, taking your plates away before you finished, putting cracked pepper on another tables food then putting the cracked pepper on our table for next tume they needed it. Very awkward. SSometimes you would have main waiterShip experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don't go to dining room go to windjammer cafeteria
Ports of call
Frederiksted, St. Croix, U.S.V.I.