Overall I really enjoyed the cruise, the ship & staff. The staff ensued you had what you wanted and were always checking in. The canal transit was amazing & the ship did some really nice things to enhance the experience. Would recommend.
Embarkation
5 out of 5
From the cab to onboard the ship in under 15 minutes.
Ship experiences
Food and Dining
4 out of 5
Main dining rooms were excellent. Staff was amazing. Specialty restaurants are a bust, wanted to leave & just go back to my main dining room had I not already missed my time slot. Not worth the extra cash.
Onboard Activities
5 out of 5
Entertainment
3 out of 5
The entertainers they had were great, the 'shows' were awful in my opinion.
Service and Staff
5 out of 5
Ship Quality
3 out of 5
Ship is showing its age. There was the smell of mold/must in the atrium area on deck 8 at all times and in all other public areas of the ship at times, it just kind of moved around and we couldn't be in the area without coughing. I asked several ship staff & officers, surely they could smell it - it would make your eyes water. But they all seemed to act like they never heard this complaint nor could they smell it. Something is wrong here.
Cabin / Stateroom
3 out of 5
Room was comfortable, stateroom attendant was very good & kept the room nice. However the room is showing its age. The curtains are disgusting and stained - there are holes in the blackout portion so if you have them closed during the day you just see dozens of small holes letting in light. Bathroom also showed its age with rust, mildew stains around the shower that couldn't be scrubbed off. Lastly the shower curtains are awful - with the vent setup & shower running you are always fighting the shower curtains.
The history was great & nice to see. The hop on/off bus tour was nice. The walking tour was difficult with the headsets failing a lot, ended up abandoning this part.
Avoid "Agave" bar/restaurant just off the ship. Poor food/drinks service keeps dropping things off you didn't order. They tried to stick us with a tab with South Beach Miami prices!
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