Great cruise... no hot water in our room for most of cruise

Island Princess Cruise Review to Alaska - Gulf of Alaska

Cruises: 2-3 cruises
Reviews: 2
Helpful Votes: 45

Overall rating:

4.3 out of 5
Island Princess

7 Night Voyage Of The Glaciers Southbound (Anchorage To Vancouver)

Sail date: September 12, 2018

Ship: Island Princess

Cabin type: Oceanview

Cabin number: F726

Traveled as: Couple

Reviewed: 6 years ago

Review summary

This was the 2nd part of our back to back cruise to Alaska so we were on our way home. My partner got sick on 2nd day. We told front desk that the hot water in our room took 10-12 minutes to get hot. There was no follow-up. About 2-3 days later we told again. Front desk followed up and at the time it seemed there was hot water so we said we’d check and let them know if there wasn’t any. The next day we realized we were still having to wait a long time so someone came down to room. My partner left room while they were working on it. Next morning we checked and waited 15 minutes and still no hot water it was barely luke warm so again went to front desk (3rd time). Finally by the last day of our cruise we got hot water again in about 1-2 minutes. Other than that ordeal we were very happy with the cruise.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

Service and Staff

4 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Whittier (Anchorage), Alaska

4 out of 5

Skagway, Alaska Did not visit port

Juneau, Alaska Did not visit port

Ketchikan, Alaska

4 out of 5
Too much shopping.

Vancouver (Canada Place), British Columbia Did not visit port

Disembarkation

5 out of 5
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3 Comments

TheHenneSeas    6 years ago

Our neighbor.had that happen on the Island too

gatorhotline    6 years ago

Have never experienced a problem on Princess that was not addressed promptly. Sorry that happened to you. At least you didn't let it ruin your cruise.

IkeDeb    6 years ago

Very nice

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