poor response on cabin problem

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 18

Review summary

The cruse updated us to a better cabin to start. The room was a handicap room which was a larger room. The first night we took a shower and had water all over the floor. We reported it and two man came with a machine sucked up the water and said hair was clogging up the drain. They fixed  that but there was a awful smell in the room , after 4 days of dealing with the not so nice plumber they corrected the problem , the fixed the problem , after dealing with that we were given a small compensation, but we had to deal with the smell. of something he could have fixed in four days, the deck supervisor finally showed up on the fourth

day to smell it for himself (poor response

Overall the cruise was very nice and lived up to our expectations

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Vancouver (Canada Place), British Columbia

Ketchikan, Alaska

Juneau, Alaska

Skagway, Alaska

Whittier (Anchorage), Alaska

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