Old ship with problems

Grand Princess Cruise Review to Alaska - Gulf of Alaska

Cruises: 2-3 cruises
Reviews: 2
Helpful Votes: 26

Overall rating:

3 out of 5
Grand Princess

14 Night Voyage Of The Glaciers Grand Adventure (Vancouver Roundtrip)

Sail date: May 11, 2022

Ship: Grand Princess

Cabin number: D410

Traveled as: Couple

Reviewed: 2 years ago

Review summary

We booked this trip under the advisement of the RCI cruise specialist. He told us we would love the ship and land tour. He also told us we would have $500 onboard credit plus and additional $85 - what we received was $100 onboard credit and a poor cruise and even worse landtour.

Embarkation

2 out of 5
We had to wait over an hour in line while they "resolved issues"

Ship experiences

Food and Dining

4 out of 5
The buffets food and service were awful. The Club Class dining staff was amazing and the food was good too

Onboard Activities

2 out of 5
The fitness center was just okay.

Entertainment

2 out of 5
The entertainers and shows left a lot to be desired. The entertainer in Crooners bar was by far the best the ship had to offer.

Service and Staff

4 out of 5
Room steward was okay. The staff in the Club class dining area were great.

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5
Within 15 minutes of being in the room the toilet blew its seal creating a river/pool in our room. After searching for someone to come help us it took a while for them to offer us a room. The supervisor offered us a downgraded room - I refused. Eventually, they moved us next door.

Ship tip

Look for another ship/cruise line.

Ports of call

Vancouver (Canada Place), British Columbia

2 out of 5

Ketchikan, Alaska

3 out of 5
We did the walking tour and it was interesting but difficult to hear the guide.

Juneau, Alaska

4 out of 5
We visited the gardens and glacier.

Skagway, Alaska

3 out of 5
We took the bus to the Klondike area. Guide was great. Very small town and we quickly ran out of things to do and returned to the ship for a nap.

Cruise Glacier Bay

4 out of 5

Cruise College Fjord, Alaska

4 out of 5

Whittier (Anchorage), Alaska

3 out of 5
We basically were herded from ship to train. Poor guidance and instructions regarding luggage.

Disembarkation

3 out of 5
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