messed up reservation

Item: Grand Princess
Rating: 2
Author: ekangc

Grand Princess Cruise Review to Alaska - Inside Passage

ekangc

Contributor Level: Third Mate

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 29

Overall rating:

2 out of 5

Verified Review

7 Night Alaska Inside Passage With Tracy Arm Fjord (Seattle Roundtrip)

Sail date: July 27, 2014

Ship: Grand Princess

Cabin type: Balcony

Cabin number: C315

Traveled as: Couple

Reviewed: 10 years ago

Review summary

the cruise started out bad due to mess up in room reservation. we were booked for and checked in with Princess under room numbers C315 and C317. Our party (one who didn't speak any English) ended up apart….

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

great line dance classes

Entertainment

5 out of 5

Children's Programs

n/a

Service and Staff

5 out of 5

Ship Quality

3 out of 5

hallways and carpets in restaurants smelled moldy

Cabin / Stateroom

1 out of 5

we didn't get to stay in C315!!!!! even though we checked in under c315 and printed out luggage tags with C315 - it was pretty bad and maddening, especially since the other party we traveled didn't speak much English and we needed to be close to explain things. Cabin had poor layout (no couch - chairs were always in the way); small bath room. Cabin attendants were good and attentative