Fair & Honest Review

Freedom of the Seas Cruise Review to Caribbean - Southern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 49

Overall rating:

3.5 out of 5
Verified Review
Freedom of the Seas

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: December 15, 2019

Ship: Freedom of the Seas

Cabin type: Balcony

Cabin number: 9372

Traveled as: Couple

Reviewed: 1 year ago

Review summary

My wife and I celebrated our 10 Year Anniversary on this cruise, making new friends and lasting memories in the process.

Embarkation

2 out of 5
There was little to no signage (if there, then *poorly* located) as to importance first dropping your bags vs signing in. Additionally, there was poor signage (if any) as to what line was for Crown & Anchor status and/or Priority Boarding.

Ship experiences

Food and Dining

2 out of 5
This question should be broken up separately. One for main dining (Windjammer aka: buffet) and the other for specialty dining (Chops Grill, Giovanni's, etc.). Each provide a very different experience. As for main dining, the quality of food, the prep and taste are excellent. Unfortunately, the experience of getting your food is the equivalent to a heard of cattle. Then there are the kids that were never tought food handling etiquette. PRO TIP: Pay for a 2, 3 or everynight dinner package and use the main dining areas (your assigned floor 3 (my time), 4, or 5) for breakfast. You will avoid the masses and your trip will feel a lot more intimate and meaningful -- not to mention the incredible people you will meet here vs the cattle-call on the 11th floor!

Onboard Activities

5 out of 5
From the his/her massages, facials, to bingo, to comedy shows to wave rider, wall climbing, to pools and spas, all was truly exceptional.

Entertainment

5 out of 5
World class comedian and Argentine performers.

Children's Programs

This is 'Not Applicable' as the check box selected indicates.

Service and Staff

4 out of 5
The room stuart, dinner waiters and general staff throughout the ship all were excellent (as expected). Unfortunately the cruise director and immediate staff were less than professional in addressing concerns of perceived misrepresentation of a certain event/statement(s). Their interest in listening to a concerned customer was highly offputting at best.

Ship Quality

5 out of 5
3rd time on this ship class and love everything about it.

Cabin / Stateroom

4 out of 5
Great location, peaceful, overall a good value.

Ship tip

Regardless of your priority onboarding status, drop your bags first then proceed to check-in. If you have status ask for directions to the correct line.

Ports of call

San Juan, Puerto Rico

1 out of 5
Shoddy and deteriorated when compared to all other ports visited.

Oranjestad, Aruba

3 out of 5
Welcoming and clean.

Willemstad, Curacao

3 out of 5
Welcoming and clean.

Kralendijk, Bonaire

5 out of 5
The most authentic and welcoming of all the islands!

Charlotte Amalie, St. Thomas

3 out of 5
Welcoming and clean, however a bit disorganized when it came to identifying the excursion lines.

Disembarkation

2 out of 5
Late disembarking (by choice), while welcoming and far less chaotic, the signage for locating bags was lacking, namely the #1-15 right side vs #16-30 left side and less about thre numbering of each bag station. This would will easily cost a family 15 to 20 minutes of navigating, especially with children.

Traveler Photos

Vacation in 3, 2, 1...
Was this review helpful? 49

2 Comments

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing