Freedom of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Vote
1

1 out of 5

Disappointing

Sail Date: December 07, 2014

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

The ship was sailing very slow. Passengers were kept from knowing the fact that the ship had some issues with propeller at the booking. To the worst, the Capitan made decision NOT to stop at Cozumel as originally scheduled, regardless of huge opposition from thousands of passengers. Instead of air-lifting a 10-month old baby to hospital, the Capitan took all 3634 passengers back after two hours sailing. We were very sorry for not being able to visit Cozumel, a coastal city of our dream. We were not compensated at all, and of course, we'll never cruise this ship again.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
NO stop at Cozumel as originally scheduled
Onboard Activities
Children's Programs
Entertainment
Service and Staff
The worst Capitan of all our cruises ships, elegant and stubborn
Food and Dining


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