Disappointing

Freedom of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

1.0 out of 5
7 Night Western Caribbean (Port Canaveral Roundtrip)
Sail Date: December 07, 2014
Ship: Freedom of the Seas
Cabin Type: Inside
Traveled As: Couple
Reviewed: 1 year ago

The ship was sailing very slow. Passengers were kept from knowing the fact that the ship had some issues with propeller at the booking. To the worst, the Capitan made decision NOT to stop at Cozumel as originally scheduled, regardless of huge opposition from thousands of passengers. Instead of air-lifting a 10-month old baby to hospital, the Capitan took all 3634 passengers back after two hours sailing. We were very sorry for not being able to visit Cozumel, a coastal city of our dream. We were not compensated at all, and of course, we'll never cruise this ship again.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5
The worst Capitan of all our cruises ships, elegant and stubborn

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5
1 out of 5
NO stop at Cozumel as originally scheduled
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