Freedom of the Seas Cruise Review to Caribbean - Eastern

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

Average cruise

Sail Date: August 09, 2015

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Balcony

Disappointed in this cruise, not the usual good service in the dining rooms.  The server and asst server we slow and sometimes not available.  The head waiter ended up up taking care of us.  There were 11 family members in our group and although were made our reservations several months ahead, our group was spread out in the dining room.  Had to wait almost 2 hours after we boarded to get a table together abd get insistant DISAPPOINTED.  The music in the theater was so loud I stopped going to the shows and my grand daughters has to leave because it hurt their ears.  You added more rooms to a ship built for a fewer number, the result was over crowding.  We are Emerald  Members but our perks are fewer and I believe you raised the number of nights to get to the next level.  On board signing up for drink packages you did not show the cheaper packages.  Quit going to the casino ALWAYS LOSING!  May have to look at a different line,

Cabin / Stateroom
Cabin steward was great
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining


Tips were included in our drink package but the server would always print a ticket looking for additional tips, poor

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