Freedom of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

5 out of 5

My Cruise

Sail Date: May 10, 2015

Reviewed: 2 years ago

Traveled As: Couple

We thoroughly enjoyed the entire cruise and would certainly recommend it to others.  The only issue we had - which has still not been rectified - is one in which offered paid gratuities as a part of the benefits of booking the cruise through them.  We were required to pre-pay the gratuities prior to sailing since we requested My Time Dining, but we were assured that a credit for $168 would be applied to our onboard account at the time of boarding.  Unfortunately, the $168 credit never appeared on our account.  When I contacted by phone on 05/17/2015 after disembarking from the ship, I spoke with Chris who advised the $168 credit would be applied to my AMEX card within 7 to 10 days; as of today, it has not been credited.  This was our only disappointment with the entire experience; we hope it will be handled ASAP.  Thank you.

Ship Quality
Food and Dining
Service and Staff
Vincent Tavares was THE BEST!!!
Onboard Activities
Destinations and Excursions
Cabin / Stateroom

Was this review helpful?


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top