OK, but not great
Freedom of the Seas Cruise Review to Caribbean - Eastern
Sail Date: June 01, 2014
Cabin Type: Balcony
Cabin Number: 8410
Traveled As: Family (older children)
Reviewed: 3 years ago
We had been on the Freedom of the Seas two years before, so we knew what to expect, and of course we hoped it would be even better than our 2012 experience. The cruise was good and we had a great time onboard, but we just felt that some things could have been better, like the food and the attention to detail. First of all, we expected "gourmet quality food", and we just did not get that. The fresh baked bread was outstanding, and some of the deserts were fantastic. The entrees were 'hit or miss', and that was really unfortunate. Some other issues included cabin maintenance, where we had to call a few times for repairs, management of the teen program, and responsiveness of customer service. We had an issue with a shore excursion, which was not resolved to our satisfaction. I guess, with over 4000 passengers on board, some things just slip through the cracks. Royal Caribbean is a great cruise line, and we plan to cruise again, but almost certainly on a different ship.
Food and Dining
Service and Staff
Cabin / Stateroom
Go to the Windjammer buffet for breakfast! The variety of food is outstanding, and the view is fantastic.