OK, but not great

Freedom of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Third Mate
Experience: 2-3 cruises
Reviews: 2
Helpful Votes: 14

Overall Rating:

3.0 out of 5
Verified Review
Eastern Caribbean
Sail Date: June 01, 2014
Cabin Type: Balcony
Cabin Number: 8410
Traveled As: Family (older children)
Reviewed: 3 years ago

We had been on the Freedom of the Seas two years before, so we knew what to expect, and of course we hoped it would be even better than our 2012 experience.  The cruise was good and we had a great time onboard, but we just felt that some things could have been better, like the food and the attention to detail.  First of all, we expected "gourmet quality food", and we just did not get that.  The fresh baked bread was outstanding, and some of the deserts were fantastic.  The entrees were 'hit or miss', and that was really unfortunate.  Some other issues included cabin maintenance, where we had to call a few times for repairs, management of the teen program, and responsiveness of customer service.  We had an issue with a shore excursion, which was not resolved to our satisfaction.  I guess, with over 4000 passengers on board, some things just slip through the cracks.  Royal Caribbean is a great cruise line, and we plan to cruise again, but almost certainly on a different ship.

Food and Dining

3 out of 5
RCL needs to focus on food quality and consistency.

Onboard Activities

5 out of 5
There is always plenty to do.

Entertainment

5 out of 5
Overall, very good.

Children's Programs

5 out of 5
The kids we saw in the program seemed to have a great time.

Service and Staff

3 out of 5
Our dining room server was great. Customer service - not so great.

Ship Quality

3 out of 5
Some updates and maintenance required.

Cabin / Stateroom

3 out of 5
We thought we would like this cabin, since it was at the starboard stern of the ship, a bit off the beaten path, with a more unique balcony experience. We did not expect the amount of movement and vibration that we experienced. Also, at times the food smell from the galley exhaust was a bit intense on the balcony. Aesthetically speaking, the bathroom needs to be updated.

Ship Tip

Go to the Windjammer buffet for breakfast! The variety of food is outstanding, and the view is fantastic.

5 out of 5
Get on board early.
1 out of 5
Did not visit, due to weather.
3 out of 5
Island tour was good. Magan's Bay was great.
3 out of 5
Great catamaran ride. Island looks great from the water. Marigot is not really worth visiting.
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