Freedom of the Seas Cruise Review to Caribbean - Eastern

Third Mate

2-3 cruises


Helpful Votes

3 out of 5

OK, but not great

Sail Date: June 01, 2014

Reviewed: 2 years ago

Traveled As: Family w/older children

Room Type: Balcony

We had been on the Freedom of the Seas two years before, so we knew what to expect, and of course we hoped it would be even better than our 2012 experience.  The cruise was good and we had a great time onboard, but we just felt that some things could have been better, like the food and the attention to detail.  First of all, we expected "gourmet quality food", and we just did not get that.  The fresh baked bread was outstanding, and some of the deserts were fantastic.  The entrees were 'hit or miss', and that was really unfortunate.  Some other issues included cabin maintenance, where we had to call a few times for repairs, management of the teen program, and responsiveness of customer service.  We had an issue with a shore excursion, which was not resolved to our satisfaction.  I guess, with over 4000 passengers on board, some things just slip through the cracks.  Royal Caribbean is a great cruise line, and we plan to cruise again, but almost certainly on a different ship.

Ship Quality
Some updates and maintenance required.
Food and Dining
RCL needs to focus on food quality and consistency.
Service and Staff
Our dining room server was great. Customer service - not so great.
Overall, very good.
Children's Programs
The kids we saw in the program seemed to have a great time.
Onboard Activities
There is always plenty to do.
Destinations and Excursions
We did not stop at Coco Cay, due to rough seas, which was ok. Safety has to come first. Our excursion on St. Maarten did not match the description of what we paid for.
Cabin / Stateroom
We thought we would like this cabin, since it was at the starboard stern of the ship, a bit off the beaten path, with a more unique balcony experience. We did not expect the amount of movement and vibration that we experienced. Also, at times the food smell from the galley exhaust was a bit intense on the balcony. Aesthetically speaking, the bathroom needs to be updated.
Port Canaveral, Florida
Get on board early.
Cococay (Cruiseline's Private Island)
Did not visit, due to weather.
Charlotte Amalie, St. Thomas
Island tour was good. Magan's Bay was great.
Philipsburg, St. Maarten
Great catamaran ride. Island looks great from the water. Marigot is not really worth visiting.


Go to the Windjammer buffet for breakfast! The variety of food is outstanding, and the view is fantastic.

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