Freedom of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

2-3 cruises


Helpful Votes

5 out of 5

The cruise itself was awesome.

Sail Date: April 27, 2014

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Balcony

Loved the cruise had lots of fun. Only issue was customer service prior to cruising. They double charged my card I had to set on the phone 3 differnt time for a minimum of an hour each time. The result was getting the over charge refunded and they offerd a 20-25 credit towards next cruise. Slap in the face if you ask me because that doesnt even cover the overdraft fee they caused. But aboard it was amazing!
Cabin / Stateroom
Good glass door on balcony rattles bad at night shimmed it with paper
Ship Quality
Food and Dining
Service and Staff
Children's Programs
Onboard Activities
Destinations and Excursions


The sliding glass doors rattled had to shim them with paper at night

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