The cruise itself was awesome.

Freedom of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall rating:

5 out of 5
Verified Review
Freedom of the Seas

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: April 27, 2014

Ship: Freedom of the Seas

Cabin type: Balcony

Cabin number: 8360

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Loved the cruise had lots of fun. Only issue was customer service prior to cruising. They double charged my card I had to set on the phone 3 differnt time for a minimum of an hour each time. The result was getting the over charge refunded and they offerd a 20-25 credit towards next cruise. Slap in the face if you ask me because that doesnt even cover the overdraft fee they caused. But aboard it was amazing!

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Good glass door on balcony rattles bad at night shimmed it with paper

Ship tip

The sliding glass doors rattled had to shim them with paper at night

Ports of call

Port Canaveral, Florida

5 out of 5

Labadee (Cruise Line Private Island)

5 out of 5

Falmouth, Jamaica

5 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

5 out of 5
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