Great ports, fantastic scenery, great concierge and cabin service, awful food!

Explorer of the Seas Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

4.0 out of 5
Verified Review
7 Night Alaska (Seattle Roundtrip)
Sail Date: May 20, 2016
Ship: Explorer of the Seas
Cabin Type: Suite
Cabin Number: 1578
Traveled As: Couple
Reviewed: 1 year ago

We loved Alaska and the excursions offered.  Denzil, the concierge, and Ravi, our cabin stewart, were great.

 

However, we were so excited to take this cruise bc we just knew that it would be the freshest seafood available.  As an example, I ordered the lobster the last night.  Not only was it mealy in taste, but there was no meat in the shell.  I was later refunded the cost by the chef and they admitted that it was left over from Australia, which was more than two weeks from the date.

 

The food service staff was awful across the board.  It didn't matter if we were eating in the main dining room, ordered room service, were eating in the windjammer or in Chops for breakfast, the staff was ineffective and unprepared.  The food was awful!

Food and Dining

1 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Fantastic cabin and service.

Ship Tip

Don't miss Grizzly Zip Line in Skagway.

5 out of 5
5 out of 5
5 out of 5
Was this review helpful? 5

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top