Explorer of the Seas Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

7+ cruises


Helpful Votes

4 out of 5

Great ports, fantastic scenery, great concierge and cabin service, awful food!

Sail Date: May 20, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Suite

We loved Alaska and the excursions offered.  Denzil, the concierge, and Ravi, our cabin stewart, were great.


However, we were so excited to take this cruise bc we just knew that it would be the freshest seafood available.  As an example, I ordered the lobster the last night.  Not only was it mealy in taste, but there was no meat in the shell.  I was later refunded the cost by the chef and they admitted that it was left over from Australia, which was more than two weeks from the date.


The food service staff was awful across the board.  It didn't matter if we were eating in the main dining room, ordered room service, were eating in the windjammer or in Chops for breakfast, the staff was ineffective and unprepared.  The food was awful!

Cabin / Stateroom
Fantastic cabin and service.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


Don't miss Grizzly Zip Line in Skagway.

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