A little disappointed in cruise ship but love Alaska

Eurodam Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Review: 1
Helpful Votes: 12

Overall rating:

3.5 out of 5
Verified Review
Eurodam

7 Night Alaskan Explorer With Glacier Bay (Seattle Roundtrip)

Sail date: September 22, 2018

Ship: Eurodam

Cabin type: Oceanview

Cabin number: GUAR

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

Some disappointment with Eurodam -- already shared comments with Holland. Disappointed with on-board shopping -- they need to offer a 'Eurodam' ornament NOT just a generic Holland ornament. 'Solo diners' and all diners seem to need to stand your ground to NOT 'share' tables. Only '5:30 PM and 8:00 PM times were seemingly available for open seating main dining room reservations but only had to wait once for maybe five minutes.

Embarkation

4 out of 5
Holland personnel at airport hotel the morning of departure eased some anxiety about being gathered and being ready for ship check-in. Bag from hotel to ship being handled was great.

Ship experiences

Food and Dining

4 out of 5
Mainly ate in the main dining room at open seating. Some breakfasts and lunches in buffet -- but later in cruise ate breakfast and lunch in main dining room. No trays in buffet meant trying to balance plates or 'claiming table' and back for other stuff. Location of where soups, omelets, etc was confusing. BUT goooooood salad makings and very friendly staff there. The push for 'extra' charge dinner in main dining room was a turn off.

Onboard Activities

3 out of 5
Main activity for me was walking the deck and around the ship -- stayed inside for most of 'glacier bay' cruising -- warmer and dryer than out on deck and could hear narration better.

Entertainment

4 out of 5
Only listened to some stage shows in parts but did enjoy the Lincoln Center quintet.

Children's Programs

Service and Staff

3 out of 5
Waiters were mixed service -- some slowness between some dinners' courses some evenings. 'Greeters' did not seem to appreciate 'solo' diners not wanting to 'share' table. Purchase of a bottle of wine to last several days was acceptable. Room stewards were friendly and usually greeted me by name. Service desk personnel were a bit difficult to hear and understand -- soft voices and accents. Had A/C trouble in cabin and it took three reports and 23 hours before someone came to cabin.

Ship Quality

3 out of 5
No grand staircase, interesting 'lava' look to central light fixture.

Cabin / Stateroom

3 out of 5
As a Mariner I did expect a better cabin especially paying the solo supplement.

Ports of call

Seattle, Washington

3 out of 5
Only used for embarkation and disembarkation -- but traffic too was a mixed bag -- to ship was slow but from ship flowed.

Juneau, Alaska

4 out of 5
Highlights excursion was mixed. Port needs to 'highlight' location of the USS Juneau memorial -- info kiosk had no info, 'location boards' did not note it, excursion driver could point the way -- thank goodness for my phone map apps.

Sitka, Alaska

3 out of 5
Again a highlights excursion -- mainly for the Russian Church. Hatchery and garden tours were OK. Need for shuttling to and from ship was of concern for timing and location.

Ketchikan, Alaska

5 out of 5
'Duck tour' excursion was fun -- ship docked in the center of town and shopping -- ease of walking the town and Creek Street and back on ship without time concerns and finding shuttle.

Victoria, British Columbia

3 out of 5
Arrived about an hour late so 'highlights' tour was not as enjoyable as it might have been. In the dark could not see some of sights pointed out -- but the 'off the bus' stop for pix of the Empress and Parliament in lights was great.

Disembarkation

5 out of 5
Always worry that I forget 'essentials' when putting bag outside the cabin before midnight and/or can't fit stuff in tote only in the morning. BUT offer to have bag checked through to home airport was great and went smoothly. Possibly could have booked earlier flights than advised.
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