Unhappy

Eurodam Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 52

Overall rating:

2 out of 5
Verified Review
Eurodam

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 17, 2016

Ship: Eurodam

Cabin type: Balcony

Cabin number: 5164

Traveled as: Couple

Reviewed: 5 years ago

Review summary

We have traveled with Holland America several times & were always pleased. This time, however, we did not enjoy the cruise at all. HAL attempted to enticed families to bring children free of charge but HAL does not have any facilities for kids so they were at the pools & hot tubs all day jumping in & around & just having fun. We don't blame the kids we blame HAL for ruining our cruise. We had to wait for the ship to go to port & that's the only time we were able to use the pool.  Grossly unfair, overly crowded, had to stand in line for everything.  Entertainment on the pool deck was missing, it used to be every day this time only twice. They ran out of some food choices on the Lido Deck. The entertainment at night was really mediocre & not what we should be getting. We did leave a future cruise deposit because that's what we usually do but we are not sure we will travel with HAL any more.  Our opinion was widespread throughout the adults at the pool.  HAL  sent us a survey & because I couldn't answer right away, we were out of town, when I sat down to report our feelings I was told that our time has expired. I then requested they resend the survey & we are still waiting. 

Very unhappy cruisers

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabin was clean & comfortable & service was excellent.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Grand Turk Island

5 out of 5

San Juan, Puerto Rico

3 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Half Moon Cay, Bahamas (Private Island)

3 out of 5
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