4th cruise together on RC

Enchantment of the Seas Cruise Review

RCgroup

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 7

Overall rating:

3.8 out of 5

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: January 29, 2020

Ship: Enchantment of the Seas

Cabin type: Balcony

Cabin number: 7064

Traveled as: Couple

Reviewed: 4 years ago

Review summary

The cruising was nice Food disappointing Luggage handling a disgraced Service by our room steward, assistant waiter and waiter were excellent Being our 6th cruise, it shows that service, food, ship maintenance(rust, worn hand railing, continuous repairs being done while at sea(welding railing)

Embarkation

5 out of 5

Using RC's app made boarding a breeze

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

4 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

2 out of 5

Rust everywhere, even in maim main dining room

Cabin / Stateroom

5 out of 5

Nice size, but ship up keep lacked. Our balcony the wood railings surface rough needed sanding & need to be finished with varnish. And there is rust every on the balcony.

Ship tip

1. Try everything in your room, a member of our group had hot water & air conditioner problems for 3 day, they were finally given a different room 2. Luggage, check them for damage when they get to your room and when you get them on disenbarkment day. When disembarking we found wheels bent & cracked, material ripped, and the handle was bent and could not be used.

Thumbs up

Ports of call

Progreso (Merida), Mexico

4 out of 5

Cozumel, Mexico

4 out of 5

Galveston, Texas

4 out of 5

Disembarkation

3 out of 5

Customs had everyone waiting on them, after that it was fast getting through the lines

4 Comments

cruisereckoning 4 years ago

Thanks for the review

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bobduck1993 4 years ago

Even when on land hotels and motels need to have repairs,they just aren't moving in the ocean.I am glad that there is constant up keep because I may enjoy it on my next cruise if I choose that ship!

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Cruiserike0322 4 years ago

Always something happens, hope overall you had fun

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TheSnoMan 4 years ago

Maintainance on any ship is a non stop job. They refurb a section at a time while in service and when finished they start all over again. Short of a dry dock it is not possible to refurb/paint whole ship at once. Saltwater takes its toll and it requires constant attention. If they did larger sections of ship durring cruise, more would complain about odor, noise or lack of access.

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Other reviews of this sailing

Least favorite ship of our seven cruises

Service and food on ship was the worst I've had on a cruise, by far.

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