First family cruise experience

Enchantment of the Seas Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 5

Overall rating:

3.8 out of 5
Verified Review
Enchantment of the Seas

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: January 15, 2020

Ship: Enchantment of the Seas

Cabin type: Oceanview

Cabin number: 3668

Traveled as: Large Group

Reviewed: 4 years ago

Review summary

Lots of plan was cancelled. Not so happy about the refund for those disappointments

Embarkation

3 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

5 out of 5

Entertainment

4 out of 5

Children's Programs

3 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Galveston, Texas

4 out of 5

Cozumel, Mexico

3 out of 5

Disembarkation

3 out of 5
Was this review helpful? 5

7 Comments

Shh813    4 years ago

More info please. What did you not get to do? The only refund the cruise line is required to give are port charges and excursion charges for any port you missed.

kknorr0320    4 years ago

People don't realize you pay for a cruise. If you got a cruise of the length for which you paid then the only refund you get is port fees or other port related expenses like excursions. Why do people think they're owed more than that? Did you eat less? Use the ship's facilities less?

CruzeFan    4 years ago

More details would help. What was cancelled? What was refunded? If a port was missed, the port charges and any ship excursions for the missed port are the only thing required to be refunded.

41pearl    4 years ago

J60406    4 years ago

What type of refund did you get or not get?

portofrome    4 years ago

Thanks for your review

15mustang    4 years ago

What was canceled??

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