DISAPOINTING WITH ROYAL!

Enchantment of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 41

Overall rating:

2.5 out of 5
Verified Review
Enchantment of the Seas

3 Night Bahamas (Port Canaveral Roundtrip)

Sail date: March 08, 2019

Ship: Enchantment of the Seas

Cabin type: Balcony

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

Disapointed will never go on a 4 day cruise again. Had such high hopes of this cruise since had not been on one in a while celebrating first cruise with daughter in 20 years. Wanted it to be perfect and it wasnt.

Embarkation

2 out of 5
Royal personel is rude

Ship experiences

Food and Dining

2 out of 5
Got sick after the first day.

Onboard Activities

2 out of 5
No service ..have to stand in line a hour to even ask a question

Entertainment

4 out of 5
The show the second night was great but that was the only thing on the ship that was enjoyable.

Service and Staff

2 out of 5
Waiters wonderful in dinning room, cafeteria, room service great. Room steward never saw until last night even paid gratr. but left us extra env. not impressed. Guest relations very nice but had to wait in line over a hour just to ask a question.

Ship Quality

3 out of 5
Needs a better cleaning and paint!

Cabin / Stateroom

3 out of 5
Adverage

Ship tip

Dont go on 4 day cruse

Ports of call

Nassau, Bahamas

2 out of 5
Havent been there in over 20 years and it looks the same, but nothing that clean.

Freeport, Grand Bahama Island

3 out of 5
Cleaner than Nassau

Disembarkation

2 out of 5
The wine bought at Nassau had to pice up at 6.30, Man that took care of station didnt speek english very well had the wrong number on the bottle did not offer us a box or tag for it to be checked at TSA so it was surendered, Thank you Royal. Guess if you dont buy it on ship they dont care about you getting it home. Luggage was taken at 11 that night. Then when we got off the ship we just about had to run because they came and got us late and we sat on the transfer bus over a hour waiting for 12 more people.
Was this review helpful? 41

7 Comments

mattward    5 years ago

Carnival employee alert! No cruise history in profile... Very suspect.

JohnnynAnnette    5 years ago

We just did the 4 day cruise on Enchantment and had an awesome time!

Shh813    5 years ago

Oh, and this could be a fake review since no cruises are listed

Shh813    5 years ago

Read the reviews of The Enchantment. They’ve all been great,, except for this one.

tdunavant    5 years ago

Oh my we’re doing a 4 day in April. I hope it is better than what you went through. We have only done carnival never disappointed. Now I am worried we made a mistake🥺

camrdh1    5 years ago

Can you tell us why?

kknorr0320    5 years ago

Can you be more specific?

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