Bad communication .....

Enchantment of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall rating:

3.3 out of 5
Enchantment of the Seas

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: December 17, 2018

Ship: Enchantment of the Seas

Cabin type: Inside

Traveled as: Couple

Reviewed: 5 years ago

Review summary

It was cheap. You get what you pay for, but our experience was so bad we will not go on Royal Caribbean again - not when there are so many other options that visit the same places.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5
The food in the main dining room was tasty and the servers incredible. The buffet area was chaotic and the quality wildly inconsistent. Most of it was greasy and either lacked seasoning or was so salty as to be inedible.

Onboard Activities

4 out of 5
Pools did not open on time, especially on our unexpected sea day.

Service and Staff

4 out of 5

Ship Quality

3 out of 5
Bathrooms in the common areas were the cleanest I have seen on a cruise ship. But the ship is showing its age, and even when clean, looks grungy,

Cabin / Stateroom

2 out of 5
Super small. It was so small, You could not walk along one side of the bed, but had to get in and out by sliding off the end. Again, age is showing here. There was rust on the metal in the bathroom, and the tile was clean but looked grungy.

Ports of call

Nassau, Bahamas

4 out of 5
Nassau was nice and easy to disembark and embark again. We did a private food tour, which was amazing. However, an inability to communicate about the effects of bad weather on our next port of call meant that we missed opportunities to see a lot of the city.

Cococay (Cruise Line's Private Island) Did not visit port

We never got to go. The line decided that the weather was too dangerous for the tenders to take people in. It happens, but the way it was communicated to passengers was terrible. We had returned to our cabin in late afternoon from Nassau, planning to rest a bit as the next day was our beach day. We began hearing rumours that we were not going to Cococay. Then we were told by a steward that we would be staying at Nassau until 1 pm the next day. Cool! We decided to visit Junkanoo Beach the next morning. Than the captain announced we would receive a letter in the evening about the next stop. At 9:30, we got a letter slipped under our door that we were staying in Nassau until 5 am. Poor communication here.

Disembarkation

4 out of 5
Was this review helpful? 7

6 Comments

300Value    5 years ago

How cheap was it? Per person cost?

300Value    5 years ago

Ladyteajay - I agree 100%. The food is just bland. Few activities. The crown jewel is COCOCAY and it gets missed many times. Full price cruise on a OLD boat.

Ladyteajay    5 years ago

We have sailed with Royal Caribbean many times. We had cruised before on Enchantment. Our last cruise on the Enchantment was during Labor Day weekend. We were not happy with the ship. We will continue to sail RC b7t never again on the Enchantment.

Treina    5 years ago

Oh Lord. This will be our first time cruising with rc and on this ship

300Value    5 years ago

I was very disappointed in this cruise as well. On the first day ...

missnotanlines    5 years ago

What were the issues

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