Overall it was an enjoyable trip. My son and I enjoyed the ship and the crew. Coco Cay was our favorite for the relaxed beach day. I was very impressed with the level of service. The elegant dining room, My Fair Lady, was something we do not routinely experience. It was fun to be in a new place every day and meet people from different parts of world. I would definitely choose RC again for a cruise.
Embarkation
5 out of 5
It was a smooth process. The staff was friendly and patient with my questions.
Ship experiences
Food and Dining
5 out of 5
Excellent food and drinks! We had more than enough to eat. There was only one night we didn't see multiple things on the menu in the main dining room that we wanted to try. The Windjammer was full of variety, which may be why it was always so busy.
Onboard Activities
4 out of 5
We enjoyed the pools, fitness center, bungee jumping, and rock climbing wall. My only complaint is that the bungee jumping and rock climbing were only available from 4pm -7pm which is when we were getting back from the island visits and getting ready for dinner. We would have loved to have those available all afternoon and/or evening.
Entertainment
5 out of 5
We enjoyed the comedy nights and live music. The performers were talented and entertaining.
Children's Programs
We didn't travel with small children.
Service and Staff
5 out of 5
I was very impressed with the level of friendliness and service from all staff. Our room steward was very professional and courteous. He kept our rooms clean and tidy twice a day. He was also willing to answer questions any time.
Ship Quality
5 out of 5
Everything seemed clean and neat. There were some signs of wear and tear, such as worn edges of the cabinet doors where everyone touches to open and close, but no signs of dirt or dust that I noticed.
Cabin / Stateroom
4 out of 5
I really liked our cabin. It was small and on the inside of the ship, but that worked for me since I am prone to motion sickness. My only complaint was that the walls should be more soundproof. I could hear the people next door too well. Otherwise, we were plenty comfortable and satisfied. The size of the room was not an issue since we were generally only there to sleep and shower. For two people it was plenty big enough. We only had two outlets, but i took a small power strip for when we needed extra. The hair dryer included with our room used the 240 v outlet, so that wasn't a problem.
Ship tip
I had previously read on various websites that Royal Caribbean had self-service laundry, but on Enchantment of the Seas this was not the case. I was not going to pay $4+ for each garment to be washed so we had to rewear our clothes. On the bright side, there was a liquid soap dispenser in the shower, which was nice.
We did not do an excursion. It was enjoyable to look around the island. We spent some time at Junkanoo beach, which was a simple pleasure. The vendors and tour guides near the gate were very pushy. I know that they make their living this way, but I think the sun and heat combined with such a busy and new place made it irritating. The vendors further away were much more pleasant and laid back.
We did not do an excursion, but this was our favorite port of call. The beach was clean. There were plenty of beach chairs for everyone to spread out. We spent a lot of time in the water just relaxing and searching for shells. RC provided a nice lunch for everyone on the island. It was a wonderful afternoon.
The actual process for disembarkation was pretty smooth and simple at every port. My only complaint is that I paid for a shuttle to take us from the Port of Miami to Fort Lauderdale at the end of our cruise. I was told two different times and two different locations to meet. It seems that neither was correct. This caused undue stress and worry. After half and hour of waiting, I finally went and found someone to send us down to the bus. When we arrived, our names were not on the list. I was able to show my list of room charges to prove that we paid. It all turned out fine in the end, but having the appropriate information right from the beginning would have been better.
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