a relaxing cruise

Enchantment of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 9

Overall rating:

3 out of 5
Verified Review
Enchantment of the Seas

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: August 31, 2009

Ship: Enchantment of the Seas

Cabin type: Suite

Traveled as: Singles/Friends

Reviewed: 15 years ago

Review summary

The ship appeared tired: maintenance was needed, kept having plumbing issues (toilets not flushing, bathroom drain kept flooding the bathroom. Numerous employees seemed to be fairly unhappy, many were very friendly (mostly the housecleaning and servers in bars and dining rooms other than the main dining room seemed the least happy). we were in a junior suite and had plenty of room and balcony was great.

Ship experiences

Food and Dining

3 out of 5
Main dining room dinners were great; rest of the food average.

Entertainment

3 out of 5
Too many competitions by the pool on the last day at sea. Some would have been fine but would have preferred to listen to music more.

Service and Staff

3 out of 5
In the windjammer and bars, attendants were mildly offputting

Ship Quality

1 out of 5
as mentioned before, ship seemed clean but tired and had numerous plumbing issues. Noticed quite a bit of rust on outside of ship...

Cabin / Stateroom

3 out of 5
Other than plumbing, room was very nice.

Ports of call

Cozumel, Mexico

3 out of 5
Swim with the dolphin program was very good.

Key West, Florida

1 out of 5
Water was beautiful. The catamaran sailing and snorkeling took us to a dead portion of the reef - if they don't want tourists on the pretty part of the reef, then shouldn't book as a snorkeling just boating and swimming. Would not do that excursion again.

Belize City, Belize

5 out of 5
Thoroughly enjoyed the catamaran trip for snorkeling and to their private island. The boat crew was very friendly and had everyone singing and dancing. They put too many people in one area for snorkeling so no self respecting fish wanted anything to do with all those people. Needed bigger area to snorkel.

Pros: the locations and cruising

Cons: the ship's plumbing was having issues and the service was good and not good

Recommends Enchantment of the Seas? No.

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