Enchantment of the Seas Cruise Review to Caribbean - Western

Deck Hand

7+ cruises


Helpful Votes

3 out of 5

a relaxing cruise

Sail Date: August 31, 2009

Reviewed: 7 years ago

Traveled As: Singles/Friends

Room Type: Suite

The ship appeared tired: maintenance was needed, kept having plumbing issues (toilets not flushing, bathroom drain kept flooding the bathroom. Numerous employees seemed to be fairly unhappy, many were very friendly (mostly the housecleaning and servers in bars and dining rooms other than the main dining room seemed the least happy). we were in a junior suite and had plenty of room and balcony was great.

Pros: the locations and cruising

Cons: the ship's plumbing was having issues and the service was good and not good

Recommends Enchantment of the Seas? No.

Food and Dining
Main dining room dinners were great; rest of the food average.
Cabin / Stateroom
Other than plumbing, room was very nice.
Ship Quality
as mentioned before, ship seemed clean but tired and had numerous plumbing issues. Noticed quite a bit of rust on outside of ship...
Service and Staff
In the windjammer and bars, attendants were mildly offputting
Too many competitions by the pool on the last day at sea. Some would have been fine but would have preferred to listen to music more.
Cozumel, Mexico
Swim with the dolphin program was very good.
Key West, Florida
Water was beautiful. The catamaran sailing and snorkeling took us to a dead portion of the reef - if they don't want tourists on the pretty part of the reef, then shouldn't book as a snorkeling just boating and swimming. Would not do that excursion again.
Belize City, Belize
Thoroughly enjoyed the catamaran trip for snorkeling and to their private island. The boat crew was very friendly and had everyone singing and dancing. They put too many people in one area for snorkeling so no self respecting fish wanted anything to do with all those people. Needed bigger area to snorkel.

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