We were very disappointed in our room and its layout, and the extra price we paid to get an unobstructed view which was in fact obstructed and inaccesible. We were poorly located on the ship...on the bottom level and it was noisy because of its proximity to the water. We had a lovely time with friends and enjoyed our ports.
Embarkation
4 out of 5
Ship experiences
Food and Dining
4 out of 5
Loved the main dining room and great service from our waiter Rey and others'
Onboard Activities
3 out of 5
Two of the shows were entertaining but we were unable to get in several of them. Zumba class too crowded. Our group of 8 made our own entertainment.
Entertainment
3 out of 5
Fun entertainment but not as good as some other ships I've been on.
Service and Staff
4 out of 5
Our room steward was almost nonexistent. We didn't have our room made up until late in the day and didn't get fresh towels until we threw them on the floor on the 4th day of the cruise. Waiters in the dining room were excellent and the staff was friendly throughout the ship.
Ship Quality
4 out of 5
Layout of the ship was okay for most floors, but we were the bottom floor and had to go to the atrium, up two floors, across and down to get to the dining rooms and theaters. Terribly inconvenient!
Cabin / Stateroom
2 out of 5
We paid $1000 more than our travel companions to get an unobstructed view. There were bars on the windows and a dresser and the beds blocked access to our window. The small table blocked our access to the bathroom and I was constantly bumping into it. Our friends beds had no bars to obstruct their views, and their beds were parallel to the window which allowed for a seating area with two chairs next to the window. Their room was supposedly partially blocked views because the lifeboats were above them. Additionally they were way better located 2 floors above us and easy access to the entire ship. See below pictures of our cabin with me in window and compare it with our friends' cabin.
Ship tip
Ask for a picture of your room and the location in relation to the rest of the ship. We were badly burned by our so called upgrade for an unobstructed view. We felt we had a downgrade and paid way too much for what we got.
The reason I asked is that the Emerald exterior rooms are mostly balconies, with Deck 8 (the Emerald deck) being a lower deck has the majority of the ocean views. Most of those cabins are listed as "partially obstructed" "obstructed" or "fully obstructed". If you were assigned a stateroom before the cruised, the information is available at the Princess website...
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